[Freeswitch-users] Important Information About Not Reporting Bugs on the Mailing List

[Brian Foster]

No need for an email, bkw just needs to step up his game as the ML cop.
NEXT!!!

Brian Foster
Endigo Computer LLC

Sent from a mobile device.
On Jul 23, 2012 11:25 PM, "curriegrad2004" <curriegrad2004 at gmail.com> wrote:

> We should auto send this email out every week or so... with different
> subject titles so people WON'T forget to file JIRAs if it is indeed
> confirmed as a bug
>
> On Mon, Jul 23, 2012 at 1:08 PM, Michael Collins <msc at freeswitch.org>
> wrote:
> > Hello all,
> >
> > We've had yet another thread where someone wasn't sure if there was a
> but so
> > they asked on the mailing list. I've written up some simple guidelines
> and
> > put them on the world-famous Bugs wiki page:
> >
> >
> http://wiki.freeswitch.org/wiki/Reporting_Bugs#Important_Note.2C_Please_Read
> >
> > In short: not only should no one report bugs to the mailing list, no one
> > should report symptoms to the mailing list and ask, "Is this a bug?
> Should I
> > file a Jira?" If you have collected enough information to send an email
> to
> > the list and ask whether or not to file a Jira then there's really no
> point
> > in asking - just file the Jira.
> >
> > If you would like to discuss the symptoms on the mailing list then open
> the
> > Jira *first* and then link to it in the message you send to the list.
> It's
> > much better to open a Jira and find out later that it's not really a bug
> > than it is to report a possible bug on the mailing list. Even if
> something
> > is flagged as "not a bug" or "works as designed" there is still value in
> > having the Jira ticket in the database for historical and research
> purposes.
> >
> > For those who have heard this discussion before, please be kind to the
> noobs
> > and first-timers who may not appreciate the issues involved. Just point
> them
> > to the bugs page. If someone repeatedly reports bugs to the mailing list
> > then we will deliver the message with less delicacy.
> >
> > Thanks again for all your help. Using Jira will help keep Tony's life
> from
> > become any more complicated than it already is.
> >
> > --
> > Michael S Collins
> > Twitter: @mercutioviz
> > http://www.FreeSWITCH.org
> > http://www.ClueCon.com
> > http://www.OSTAG.org
> >
> >
> >
> > _________________________________________________________________________
> > Professional FreeSWITCH Consulting Services:
> > consulting at freeswitch.org
> > http://www.freeswitchsolutions.com
> >
> > 
> > 
> >
> > Official FreeSWITCH Sites
> > http://www.freeswitch.org
> > http://wiki.freeswitch.org
> > http://www.cluecon.com
> >
> > Join Us At ClueCon - Aug 7-9, 2012
> >
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> >
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> Join Us At ClueCon - Aug 7-9, 2012
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20120724/87ea8176/attachment.html