<p>No need for an email, bkw just needs to step up his game as the ML cop. NEXT!!!</p>
<p>Brian Foster<br>
Endigo Computer LLC</p>
<p>Sent from a mobile device.</p>
<div class="gmail_quote">On Jul 23, 2012 11:25 PM, "curriegrad2004" <<a href="mailto:curriegrad2004@gmail.com">curriegrad2004@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
We should auto send this email out every week or so... with different<br>
subject titles so people WON'T forget to file JIRAs if it is indeed<br>
confirmed as a bug<br>
<br>
On Mon, Jul 23, 2012 at 1:08 PM, Michael Collins <<a href="mailto:msc@freeswitch.org">msc@freeswitch.org</a>> wrote:<br>
> Hello all,<br>
><br>
> We've had yet another thread where someone wasn't sure if there was a but so<br>
> they asked on the mailing list. I've written up some simple guidelines and<br>
> put them on the world-famous Bugs wiki page:<br>
><br>
> <a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs#Important_Note.2C_Please_Read" target="_blank">http://wiki.freeswitch.org/wiki/Reporting_Bugs#Important_Note.2C_Please_Read</a><br>
><br>
> In short: not only should no one report bugs to the mailing list, no one<br>
> should report symptoms to the mailing list and ask, "Is this a bug? Should I<br>
> file a Jira?" If you have collected enough information to send an email to<br>
> the list and ask whether or not to file a Jira then there's really no point<br>
> in asking - just file the Jira.<br>
><br>
> If you would like to discuss the symptoms on the mailing list then open the<br>
> Jira *first* and then link to it in the message you send to the list. It's<br>
> much better to open a Jira and find out later that it's not really a bug<br>
> than it is to report a possible bug on the mailing list. Even if something<br>
> is flagged as "not a bug" or "works as designed" there is still value in<br>
> having the Jira ticket in the database for historical and research purposes.<br>
><br>
> For those who have heard this discussion before, please be kind to the noobs<br>
> and first-timers who may not appreciate the issues involved. Just point them<br>
> to the bugs page. If someone repeatedly reports bugs to the mailing list<br>
> then we will deliver the message with less delicacy.<br>
><br>
> Thanks again for all your help. Using Jira will help keep Tony's life from<br>
> become any more complicated than it already is.<br>
><br>
> --<br>
> Michael S Collins<br>
> Twitter: @mercutioviz<br>
> <a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br>
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><br>
><br>
><br>
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</blockquote></div>