[Freeswitch-users] Need help in IVR

[Piyush Sharma]

Thanks for the response, I don't know how semicolon came in the email, but I have no semicolon in my XML, and please avoid visible smiles as well. 

<include> 
<menu na me="ps" 
greet-long="phrase s_main" 
greet-short="phrase s_short" 
exit-sound="ivr/good_bye.wav" 
invalid-sound="ivr/ivr-not_available.wav" 
tts-engine="flite" 
tts-voice="rms" 
timeout="3000" 
max-failures="2" 
phrase_lang="en" 
digit-len="1"> 

<entry action="menu-sub" digits="1" param="ps1"/> 
<entry action="menu-top" digits="9"/> 
</menu> 
<menu name="ps1" 
greet-long="phrase s1_main" 
greet-short="phrase s1_short" 
exit-sound="ivr/good_bye.wav" 
invalid-sound="ivr/ivr-not_available.wav" 
timeout="3000" 
max-failure="3"> 

<entry action="menu-top" digit="*"/> 
</menu> 
</include> 


----- Original Message -----
From: "Vallimamod ABDULLAH" <vallimamod.abdullah at imtelecom.fr> 
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org> 
Sent: Tuesday, July 17, 2012 4:24:42 PM 
Subject: Re: [Freeswitch-users] Need help in IVR 

hi, 

On Jul 17, 2012, at 7:39 AM, Piyush Sharma wrote: 

> Hello Everyone, 
> 
> I am trying to create an IVR with menu and sub menus, but getting following error when I make the call, 
> 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu 
> 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu 
> 2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create menu 
> 
> I am new to this, so there might be little or a big error. 
> 
> My XML contents in ...conf/ivr_menus is 
> 
> <include> 
> <menu na me="ps" 
> greet-long="phrase:ps_main" 
> greet-short="phrase:ps_short" 
> exit-sound="ivr/good_bye.wav" 
> invalid-sound="ivr/ivr-not_available.wav" 
> tts-engine="flite" 
> tts-voice="rms" 
> timeout="3000" 
> max-failures="2" 
> ; phrase_lang="en" 

-------^^ 
This is strange: ";" is not a valid sign in xml for comments. All comments must be between "<!--" and "-->". Also, you cannot put a comment inside a tag. 
Try to remove it and test again. 

Best Regards, 
-vma 
. 



-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20120717/34f9f95f/attachment.html