[Freeswitch-users] Need help in IVR

[Vallimamod ABDULLAH]

hi,

On Jul 17, 2012, at 7:39 AM, Piyush Sharma wrote:

> Hello Everyone,
> 
> I am trying to create an IVR with menu and sub menus, but getting following error when I make the call,
> 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu
> 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu
> 2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create menu
> 
> I am new to this, so there might be little or a big error.
> 
> My XML contents in ...conf/ivr_menus is
> 
> <include>
>         <menu na me="ps"
>                 greet-long="phrase:ps_main"
>                 greet-short="phrase:ps_short"
>                 exit-sound="ivr/good_bye.wav"
>                 invalid-sound="ivr/ivr-not_available.wav"
>                 tts-engine="flite"
>                 tts-voice="rms"
>                 timeout="3000"
>                 max-failures="2"
>       ;           phrase_lang="en"

-------^^
This is strange: ";" is not a valid sign in xml for comments. All comments must be between "<!--" and "-->". Also, you cannot put a comment inside a tag.
Try to remove it and test again.

Best Regards,
-vma
.