[Freeswitch-users] anonymous calls

Fri Jan 20 01:39:44 MSK 2012

I am using fusinpbx on windows which logs everything I suppose. I open the csv and it has multiple columns. one is caller id name and one is caller id number. both show "anonymous". some calls work some don't. this also appears when monitoring a conference with the fusion web panel and when i watch the console when the call comes in it also says mod_dialplan_xml.c:481 Processing Anonymous <Anonymous>->DID (masked for troubleshooting) in context public

the provider log shows 

2012-01-19 16:34:43-06 FULL ANI  (masked for troubleshooting) DID  (masked for troubleshooting) 00:08 

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 From: "freeswitch-users-request at lists.freeswitch.org" <freeswitch-users-request at lists.freeswitch.org>
To: freeswitch-users at lists.freeswitch.org 
Sent: Thursday, January 19, 2012 4:42 PM
Subject: FreeSWITCH-users Digest, Vol 67, Issue 183

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Today's Topics:

   1. Re: Play media dialplan (Michael Collins)
   2. announce count to user only entering conference    - Parse Error
      (Rodney)
   3. anoymous calls (Rodney)
   4. Re: anoymous calls (Brian West)

Each extension can record and select his/her own greeting from the advanced options menu.

-MC

On Thu, Jan 19, 2012 at 9:08 AM, <dan at subformat.net> wrote:

Thanks MC, will do.
>
>So I take it this sort of functionality should work then? Im not trying to
>do something out of the ordinary?
>
>Is there anyway to specify a different voicemail greeting per extension?
>Might be able to get round it that way.
>
>Thanks
>
>Dan.
>
>> This is a strange one. I'd update to latest git and re-test. If you can
>> consistently reproduce these symptoms after updating I would open a Jira
>> ticket.
>>
>> -MC
>>
>> On Wed, Jan 18, 2012 at 3:35 AM, <dan at subformat.net> wrote:
>>
>>> The sound file does work, as i can just set the dial plan to go straight
>>> to play the media and it plays fine. Its only when the play media is in
>>> the middle of the dial plan that it doesnt seem to work.
>>>
>>> Should this work? Or should i be achieving this from a different
>>> setup/dialplan? For instance, maybe specifying the voicemail file (wav)
>>> to
>>> play for a certain extension number?
>>>
>>> Thanks
>>>
>>> Dan.
>>>
>>> > On Tue, Jan 17, 2012 at 2:03 PM, <dan at subformat.net> wrote:
>>> >
>>> >> Aaah sorry! That shows just how new I am to FS.
>>> >>
>>> >> Heres the rather large log: http://pastebin.freeswitch.org/18151
>>> >>
>>> >> Thanks again.
>>> >>
>>> >> Dan.
>>> >>
>>> >>
>>> > Well, no new info there. I would confirm that the sound files
>>> themselves
>>> > are not broken. You might want to clean out the sounds directory and
>>> then
>>> > re-run "make cd-sounds-install"
>>> >
>>> > -MC
>>> > _________________________________________________________________________
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Okay, I finally figured out how to do this hopefully since I know what conference they are entering and all seems to work accept when the room is empty. I am putting phrases before and after the say to make it more understandable to "some people" what the number means. 

scenario:

When I enter a room with people the system says "there are"   say count  "other callers" because it is a count without them in the room yet, unlike the normal caller control to call the announce extension when they are already in the room.

this works fine when there is at least 1 other caller in the room. 

but when there isn't another caller and the room is empty. it says "there are" say count is a parse error  so no digit read  (need it to say zero) then it say "other callers" then says my normal you are in the conference alone message which for now i have changed to say "zero" so it says sort of backwards "there are" "other callers' "zero" 

ERR] mod_say.c:130 Parse Error!

 Could someone please help me understand why this Parse error could be happening on zero count. I would like to fix it. thank you.

<extension name="room1">
      <condition field="destination_number" expression="^301$">
<action application="set" data="conference_user_list=|"/>
  <!-- play current conference count-->
        <action application="set" data="conf_count=${conference 301-127.0.0.1 list count}"/>
        <action application="log" data="INFO ${conf_count}"/>
        <action application="say" data="en number pronounced ${conf_count}"/>
        <action application="playback" data="C:/Program Files/FreeSWITCH/sounds/en/us/callie/digits/8000/othercallers.wav"/>   
<!-- add this call to the conference -->
<action application="conference" data="301-127.0.0.1 at default"/>
       <action application="transfer" data="300 xml default" />
    </condition></extension>    

I have anonymous calls showing up in my call logs. when i log into the provider side it shows full ANI/CID info. how can I trouble shoot the fix? 
What exactly are you logging?

On Jan 19, 2012, at 3:23 PM, Rodney wrote:

I have anonymous calls showing up in my call logs. when i log into the provider side it shows full ANI/CID info. how can I trouble shoot the fix? 

-- 
Brian West 
FreeSWITCH Solutions, LLC
Phone: +1 (918) 420-9266 
Fax:   +1 (918) 420-9267
brian at freeswitch.org
http://www.freeswitch.org 

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