<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>I am using fusinpbx on windows which logs everything I suppose. I open the csv and it has multiple columns. one is caller id name and one is caller id number. both show "anonymous". some calls work some don't. this also appears when monitoring a conference with the fusion web panel and when i watch the console when the call comes in it also says mod_dialplan_xml.c:481 Processing Anonymous <Anonymous>->DID (masked for troubleshooting) in context public</span></div><div><span><br></span></div><div><span><br></span></div><div><span>the provider log shows </span></div><div><span><br></span></div><div><span><table class="cdr" style="margin-top: 0px; margin-right: 2%; margin-bottom: 0px; margin-left: 2%; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px;
white-space: nowrap; width: 1212px; font-family: Verdana, Arial, Helvetica, sans-serif; "><tbody><tr class="record" style="background-color: rgb(255, 220, 168); empty-cells: hide; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; "><td class="record_col" style="padding-left: 2px; padding-right: 2px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; ">2012-01-19 16:34:43-06</td><td class="record_col" style="padding-left: 2px; padding-right: 2px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; "><abbr title="Caller*ID: "CRAMER RICHARD" <3047886765>" style="border-top-style: none; border-right-style: none; border-bottom-style: dashed; border-left-style: none; border-top-width: medium; border-right-width: medium; border-bottom-width: 1px; border-left-width: medium;
border-bottom-color: rgb(0, 0, 0); cursor: help; ">FULL ANI (masked for troubleshooting)</abbr></td><td class="record_col" style="padding-left: 2px; padding-right: 2px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; "><abbr title="Destination Context: from_pstn" style="border-top-style: none; border-right-style: none; border-bottom-style: dashed; border-left-style: none; border-top-width: medium; border-right-width: medium; border-bottom-width: 1px; border-left-width: medium; border-bottom-color: rgb(0, 0, 0); cursor: help; ">DID </abbr></td><td class="record_col" style="padding-left: 2px; padding-right: 2px; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; "><abbr title="Billing Duration: 00:07" style="border-top-style: none; border-right-style: none; border-bottom-style: dashed; border-left-style: none; border-top-width: medium;
border-right-width: medium; border-bottom-width: 1px; border-left-width: medium; border-bottom-color: rgb(0, 0, 0); cursor: help; ">(masked for troubleshooting) 00:08</abbr></td></tr></tbody></table></span></div> <div style="font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "> <div style="font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "> <div dir="ltr"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> "freeswitch-users-request@lists.freeswitch.org" <freeswitch-users-request@lists.freeswitch.org><br> <b><span style="font-weight: bold;">To:</span></b> freeswitch-users@lists.freeswitch.org <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, January 19, 2012 4:42 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> FreeSWITCH-users Digest, Vol 67, Issue 183<br> </font> </div> <br>----- Forwarded Message -----<br><br>
Send FreeSWITCH-users mailing list submissions to<br> <a ymailto="mailto:freeswitch-users@lists.freeswitch.org" href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br><br>To subscribe or unsubscribe via the World Wide Web, visit<br> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users<br>or, via email, send a message with subject or body 'help' to<br> <a ymailto="mailto:freeswitch-users-request@lists.freeswitch.org" href="mailto:freeswitch-users-request@lists.freeswitch.org">freeswitch-users-request@lists.freeswitch.org</a><br><br>You can reach the person managing the list at<br> <a ymailto="mailto:freeswitch-users-owner@lists.freeswitch.org" href="mailto:freeswitch-users-owner@lists.freeswitch.org">freeswitch-users-owner@lists.freeswitch.org</a><br><br>When replying, please edit your Subject line so it is more specific<br>than "Re:
Contents of FreeSWITCH-users digest..."<br><br>Today's Topics:<br><br> 1. Re: Play media dialplan (Michael Collins)<br> 2. announce count to user only entering conference - Parse Error<br> (Rodney)<br> 3. anoymous calls (Rodney)<br> 4. Re: anoymous calls (Brian West)<br><div id="yiv1646209065">Each extension can record and select his/her own greeting from the advanced options menu.<br><br>-MC<br><br><div class="yiv1646209065gmail_quote">On Thu, Jan 19, 2012 at 9:08 AM, <span dir="ltr"><<a rel="nofollow" ymailto="mailto:dan@subformat.net" target="_blank" href="mailto:dan@subformat.net">dan@subformat.net</a>></span> wrote:<br>
<blockquote class="yiv1646209065gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Thanks MC, will do.<br>
<br>
So I take it this sort of functionality should work then? Im not trying to<br>
do something out of the ordinary?<br>
<br>
Is there anyway to specify a different voicemail greeting per extension?<br>
Might be able to get round it that way.<br>
<br>
Thanks<br>
<br>
Dan.<br>
<br>
> This is a strange one. I'd update to latest git and re-test. If you can<br>
> consistently reproduce these symptoms after updating I would open a Jira<br>
> ticket.<br>
><br>
> -MC<br>
><br>
> On Wed, Jan 18, 2012 at 3:35 AM, <<a rel="nofollow" ymailto="mailto:dan@subformat.net" target="_blank" href="mailto:dan@subformat.net">dan@subformat.net</a>> wrote:<br>
><br>
>> The sound file does work, as i can just set the dial plan to go straight<br>
>> to play the media and it plays fine. Its only when the play media is in<br>
>> the middle of the dial plan that it doesnt seem to work.<br>
>><br>
>> Should this work? Or should i be achieving this from a different<br>
>> setup/dialplan? For instance, maybe specifying the voicemail file (wav)<br>
>> to<br>
>> play for a certain extension number?<br>
>><br>
>> Thanks<br>
>><br>
>> Dan.<br>
>><br>
>> > On Tue, Jan 17, 2012 at 2:03 PM, <<a rel="nofollow" ymailto="mailto:dan@subformat.net" target="_blank" href="mailto:dan@subformat.net">dan@subformat.net</a>> wrote:<br>
>> ><br>
>> >> Aaah sorry! That shows just how new I am to FS.<br>
>> >><br>
>> >> Heres the rather large log: <a rel="nofollow" target="_blank" href="http://pastebin.freeswitch.org/18151">http://pastebin.freeswitch.org/18151</a><br>
>> >><br>
>> >> Thanks again.<br>
>> >><br>
>> >> Dan.<br>
>> >><br>
>> >><br>
>> > Well, no new info there. I would confirm that the sound files<br>
>> themselves<br>
>> > are not broken. You might want to clean out the sounds directory and<br>
>> then<br>
>> > re-run "make cd-sounds-install"<br>
>> ><br>
>> > -MC<br>
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</blockquote></div><br>
</div><div id="yiv1979231083"><div><div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "><div style="font-size: 12pt; font-family: times, serif; ">Okay, I finally figured out how to do this hopefully since I know what conference they are entering and all seems to work accept when the room is empty. I am putting phrases before and after the say to make it more understandable to "some people" what the number means. </div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; ">scenario:</div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; ">When I enter a room with people the system says "there are" say count
"other callers" because it is a count without them in the room yet, unlike the normal caller control to call the announce extension when they are already in the room.</div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; ">this works fine when there is at least 1 other caller in the room. </div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; ">but when there isn't another caller and the room is empty. it says "there are" say count is a parse error so no digit read (need it to say zero) then it say "other callers" then says my normal you are in the conference alone message which for now i have changed to say "zero" so it says sort of backwards "there are" "other
callers' "zero" </div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div><font face="'times new roman', 'new york', times, serif">ERR] mod_say.c:130 Parse Error!</font><br></div><div><font face="'times new roman', 'new york', times, serif"><br></font></div><div style="font-size: 12pt; font-family: times, serif; "> Could someone please help me understand why this Parse error could be happening on zero count. I would like to fix it. thank you.</div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div><div><font face="'times new roman', 'new york', times, serif"><extension name="room1"></font></div><div><font face="'times new roman', 'new york', times, serif"> <condition
field="destination_number" expression="^301$"></font></div><div><font face="'times new roman', 'new york', times, serif"><action application="set" data="conference_user_list=|"/></font></div><div><font face="'times new roman', 'new york', times, serif"><span class="yiv1979231083Apple-tab-span" style="white-space:pre;"> </span></font><span style="font-family: times, serif; "> <!-- play current conference count--></span></div><div><font face="'times new roman', 'new york', times, serif"> <action application="set" data="conf_count=${conference 301-127.0.0.1 list count}"/></font></div><div><font face="'times new roman', 'new york', times, serif"> <action application="log" data="INFO ${conf_count}"/></font></div><div><font face="'times new roman', 'new york', times, serif"> </font><span style="line-height:1.1em;">
<action application="say" data="en number pronounced ${conf_count}"/></span></div><div><font face="'times new roman', 'new york', times, serif"> <action application="playback" data="C:/Program Files/FreeSWITCH/sounds/en/us/callie/digits/8000/othercallers.wav"/> </font></div><div><font face="'times new roman', 'new york', times, serif"><span class="yiv1979231083Apple-tab-span" style="white-space:pre;"> </span><!-- add this call to the conference --></font></div><div><font face="'times new roman', 'new york', times, serif"><span class="yiv1979231083Apple-tab-span" style="white-space:pre;"> </span><action application="conference" data="301-127.0.0.1@default"/></font></div><div><font face="'times new roman', 'new york', times, serif"> <action application="transfer" data="300 xml default" /></font></div><div><font face="'times new roman', 'new york', times,
serif">
</condition></extension> </font></div><div style="font-size: 12pt; font-family: times, serif; "><br></div></div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; "><br></div><div style="font-size: 12pt; font-family: times, serif; "><br></div></div></div></div><div id="yiv1108487682"><div><div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "><div>I have anonymous calls showing up in my call logs. when i log into the provider side it shows full ANI/CID info. how can I trouble shoot the fix? </div></div></div></div><div id="yiv439057692"><div>What exactly are you logging?<div><br><div><div>On Jan 19, 2012, at 3:23 PM, Rodney wrote:</div><br
class="yiv439057692Apple-interchange-newline"><blockquote type="cite"><span class="yiv439057692Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium; font-family: Helvetica; ">I have anonymous calls showing up in my call logs. when i log into the provider side it shows full ANI/CID info. how can I trouble shoot the fix? </span></blockquote></div><br><div>
<span class="yiv439057692Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium; font-family: Helvetica; "><span class="yiv439057692Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-size: medium; font-family: Helvetica; "><div style="word-wrap:break-word;"><div><div>-- </div><div>Brian West </div><div>FreeSWITCH Solutions, LLC</div><div>Phone: +1 (918) 420-9266 </div><div>Fax: +1 (918) 420-9267</div><div><a rel="nofollow"
ymailto="mailto:brian@freeswitch.org" target="_blank" href="mailto:brian@freeswitch.org">brian@freeswitch.org</a></div><div><a rel="nofollow" target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a></div></div></div></span></span>
</div>
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