[Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

[Glen Ganderton]

He is asking Chris if he wouldn't mind making his custom dialplan app available to us.

From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Michal Bielicki
Sent: Thursday, 8 September 2011 4:21 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

Open sourcing Nuance ?

Am 08.09.2011 um 03:18 schrieb envelopes envelopes:



Do you mind open source it? Thanks.
On Sep 7, 2011 1:02 PM, "Christopher Rienzo" <cmrienzo at gmail.com<mailto:cmrienzo at gmail.com>> wrote:
> Yes, this discussion is about doing ASR with Nuance MRCP. The FreeSWITCH
> core does not care about which ASR engine is used, so these solutions are
> already pretty generic. However, the inputs and outputs are dependent on
> which ASR engine is used. Nuance MRCP will use SRGS for grammar definition
> and NLSML for the response.
>
>
> On Wed, Sep 7, 2011 at 2:37 PM, envelopes envelopes <sunwood360 at gmail.com<mailto:sunwood360 at gmail.com>>wrote:
>
>> Does your app support MRCP protocol? That would make it more generic.
>> On Sep 7, 2011 10:33 AM, "Christopher Rienzo" <cmrienzo at gmail.com<mailto:cmrienzo at gmail.com>> wrote:
>> > There's not really an easy way to do this out of the box. The FS core
>> > provides all the low-level functions necessary for doing ASR, but nothing
>> > higher level for interpreting results, handling barge-in, starting
>> > input-timers, etc.
>> >
>> > I solved this issue with a custom dialplan APP. I know of another other
>> dev
>> > that used event socket and the playback/detect_speech dialplan APPs.
>> > Looking at the scripts/javascript/js_modules/SpeechTools.jm source, you
>> can
>> > see that anthm solved it a different way.
>> >
>> >
>> >
>> > On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton <
>> > Glen.Ganderton at premier.com.au<mailto:Glen.Ganderton at premier.com.au>> wrote:
>> >
>> >> Hi Guys, ****
>> >>
>> >> ** **
>> >>
>> >> What i am trying to do is configure an IVR using freeswitch and Nuance
>> >> 5.1.5 to perform speech recognition. I have installed the latest****
>> >>
>> >> release of freeswitch on my CentOS system, I have also enabled and
>> >> configured the unimrcp module. I could find lots of information to****
>> >>
>> >> configure the unimrcp module but there is no documentation on how to
>> create
>> >> IVR menu's using this module with Nuance. I have used the ****
>> >>
>> >> demo pizza IVR with the pocketsphinx module and I keep getting refered
>> to
>> >> this but it's no help as I want to use Nuance for ASR. Any****
>> >>
>> >> help on how to configure this would be great, specifically:****
>> >>
>> >> ** **
>> >>
>> >> * How to I call the IVR script from the dialplan****
>> >>
>> >> * What language/s can I code the IVR in and can you please provide a
>> basic
>> >> sample of how this is done with Nuance.****
>> >>
>> >> ** **
>> >>
>> >> Thank you in advance****
>> >>
>> >> ** **
>> >>
>> >> --Glen****
>> >>
>> >>
>> >> FreeSWITCH-users mailing list
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>> >>
>> >>
>>
>>
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>>

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