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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>He is asking Chris if he wouldn&#8217;t mind making his custom dialplan app available to us.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Michal Bielicki<br><b>Sent:</b> Thursday, 8 September 2011 4:21 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Open sourcing Nuance ?<o:p></o:p></p><div><p class=MsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=MsoNormal>Am 08.09.2011 um 03:18 schrieb envelopes envelopes:<o:p></o:p></p></div><p class=MsoNormal><br><br><o:p></o:p></p><p>Do you mind open source it? Thanks.<o:p></o:p></p><div><p class=MsoNormal>On Sep 7, 2011 1:02 PM, &quot;Christopher Rienzo&quot; &lt;<a href="mailto:cmrienzo@gmail.com">cmrienzo@gmail.com</a>&gt; wrote:<br>&gt; Yes, this discussion is about doing ASR with Nuance MRCP. The FreeSWITCH<br>&gt; core does not care about which ASR engine is used, so these solutions are<br>&gt; already pretty generic. However, the inputs and outputs are dependent on<br>&gt; which ASR engine is used. Nuance MRCP will use SRGS for grammar definition<br>&gt; and NLSML for the response.<br>&gt; <br>&gt; <br>&gt; On Wed, Sep 7, 2011 at 2:37 PM, envelopes envelopes &lt;<a href="mailto:sunwood360@gmail.com">sunwood360@gmail.com</a>&gt;wrote:<br>&gt; <br>&gt;&gt; Does your app support MRCP protocol? That would make it more generic.<br>&gt;&gt; On Sep 7, 2011 10:33 AM, &quot;Christopher Rienzo&quot; &lt;<a href="mailto:cmrienzo@gmail.com">cmrienzo@gmail.com</a>&gt; wrote:<br>&gt;&gt; &gt; There's not really an easy way to do this out of the box. The FS core<br>&gt;&gt; &gt; provides all the low-level functions necessary for doing ASR, but nothing<br>&gt;&gt; &gt; higher level for interpreting results, handling barge-in, starting<br>&gt;&gt; &gt; input-timers, etc.<br>&gt;&gt; &gt;<br>&gt;&gt; &gt; I solved this issue with a custom dialplan APP. I know of another other<br>&gt;&gt; dev<br>&gt;&gt; &gt; that used event socket and the playback/detect_speech dialplan APPs.<br>&gt;&gt; &gt; Looking at the scripts/javascript/js_modules/SpeechTools.jm source, you<br>&gt;&gt; can<br>&gt;&gt; &gt; see that anthm solved it a different way.<br>&gt;&gt; &gt;<br>&gt;&gt; &gt;<br>&gt;&gt; &gt;<br>&gt;&gt; &gt; On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton &lt;<br>&gt;&gt; &gt; <a href="mailto:Glen.Ganderton@premier.com.au">Glen.Ganderton@premier.com.au</a>&gt; wrote:<br>&gt;&gt; &gt;<br>&gt;&gt; &gt;&gt; Hi Guys, ****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; ** **<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; What i am trying to do is configure an IVR using freeswitch and Nuance<br>&gt;&gt; &gt;&gt; 5.1.5 to perform speech recognition. I have installed the latest****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; release of freeswitch on my CentOS system, I have also enabled and<br>&gt;&gt; &gt;&gt; configured the unimrcp module. I could find lots of information to****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; configure the unimrcp module but there is no documentation on how to<br>&gt;&gt; create<br>&gt;&gt; &gt;&gt; IVR menu's using this module with Nuance. I have used the ****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; demo pizza IVR with the pocketsphinx module and I keep getting refered<br>&gt;&gt; to<br>&gt;&gt; &gt;&gt; this but it's no help as I want to use Nuance for ASR. Any****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; help on how to configure this would be great, specifically:****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; ** **<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; * How to I call the IVR script from the dialplan****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; * What language/s can I code the IVR in and can you please provide a<br>&gt;&gt; basic<br>&gt;&gt; &gt;&gt; sample of how this is done with Nuance.****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; ** **<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; Thank you in advance****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; ** **<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; --Glen****<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt; FreeSWITCH-users mailing list<br>&gt;&gt; &gt;&gt; <a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>&gt;&gt; &gt;&gt; <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>&gt;&gt; &gt;&gt; UNSUBSCRIBE:<br>&gt;&gt; <a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>&gt;&gt; &gt;&gt; <a href="http://www.freeswitch.org/">http://www.freeswitch.org</a><br>&gt;&gt; &gt;&gt;<br>&gt;&gt; &gt;&gt;<br>&gt;&gt;<br>&gt;&gt;<br>&gt;&gt; FreeSWITCH-users mailing list<br>&gt;&gt; <a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>&gt;&gt; <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>&gt;&gt; UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>&gt;&gt; <a href="http://www.freeswitch.org/">http://www.freeswitch.org</a><br>&gt;&gt;<br>&gt;&gt;<o:p></o:p></p></div><p class=MsoNormal><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<br><a href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></p></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><div><div><div><div><div><div><div><div><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Michal Bielicki</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Geschäftsführer / CEO<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Seventh Signal Ltd. &amp; Co. KG</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Weigandufer 45, Büro 115,&nbsp;</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#444444'>D-12059 Berlin</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#444444'>Voice: +49 30&nbsp;60988730<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Amtsgericht Charlottenburg HRA 44413 B<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Ust.-ID: DE266981999<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Geschäftsführer: Michal Bielicki<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Persönlich Haftende Gesellschafterin:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Seventh Signal Ltd, 69 Great Hampton St. Birmingham,&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>B18 6EW, GB, Company Nr.: 06889439<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>WWW.:&nbsp;<a href="http://www.seventhsignal.de/">http://www.seventhsignal.de</a></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#154FAE'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p></div><p class=MsoNormal><br>---- <o:p></o:p></p></div></body></html>