[Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

Michal Bielicki michal.bielicki at seventhsignal.de
Thu Sep 8 10:21:03 MSD 2011


Open sourcing Nuance ?

Am 08.09.2011 um 03:18 schrieb envelopes envelopes:

> Do you mind open source it? Thanks.
> 
> On Sep 7, 2011 1:02 PM, "Christopher Rienzo" <cmrienzo at gmail.com> wrote:
> > Yes, this discussion is about doing ASR with Nuance MRCP. The FreeSWITCH
> > core does not care about which ASR engine is used, so these solutions are
> > already pretty generic. However, the inputs and outputs are dependent on
> > which ASR engine is used. Nuance MRCP will use SRGS for grammar definition
> > and NLSML for the response.
> > 
> > 
> > On Wed, Sep 7, 2011 at 2:37 PM, envelopes envelopes <sunwood360 at gmail.com>wrote:
> > 
> >> Does your app support MRCP protocol? That would make it more generic.
> >> On Sep 7, 2011 10:33 AM, "Christopher Rienzo" <cmrienzo at gmail.com> wrote:
> >> > There's not really an easy way to do this out of the box. The FS core
> >> > provides all the low-level functions necessary for doing ASR, but nothing
> >> > higher level for interpreting results, handling barge-in, starting
> >> > input-timers, etc.
> >> >
> >> > I solved this issue with a custom dialplan APP. I know of another other
> >> dev
> >> > that used event socket and the playback/detect_speech dialplan APPs.
> >> > Looking at the scripts/javascript/js_modules/SpeechTools.jm source, you
> >> can
> >> > see that anthm solved it a different way.
> >> >
> >> >
> >> >
> >> > On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton <
> >> > Glen.Ganderton at premier.com.au> wrote:
> >> >
> >> >> Hi Guys, ****
> >> >>
> >> >> ** **
> >> >>
> >> >> What i am trying to do is configure an IVR using freeswitch and Nuance
> >> >> 5.1.5 to perform speech recognition. I have installed the latest****
> >> >>
> >> >> release of freeswitch on my CentOS system, I have also enabled and
> >> >> configured the unimrcp module. I could find lots of information to****
> >> >>
> >> >> configure the unimrcp module but there is no documentation on how to
> >> create
> >> >> IVR menu's using this module with Nuance. I have used the ****
> >> >>
> >> >> demo pizza IVR with the pocketsphinx module and I keep getting refered
> >> to
> >> >> this but it's no help as I want to use Nuance for ASR. Any****
> >> >>
> >> >> help on how to configure this would be great, specifically:****
> >> >>
> >> >> ** **
> >> >>
> >> >> * How to I call the IVR script from the dialplan****
> >> >>
> >> >> * What language/s can I code the IVR in and can you please provide a
> >> basic
> >> >> sample of how this is done with Nuance.****
> >> >>
> >> >> ** **
> >> >>
> >> >> Thank you in advance****
> >> >>
> >> >> ** **
> >> >>
> >> >> --Glen****
> >> >>
> >> >>
> >> >> FreeSWITCH-users mailing list
> >> >> FreeSWITCH-users at lists.freeswitch.org
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> >> >>
> >> >>
> >>
> >>
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> >>
> 
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Michal Bielicki
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