[Freeswitch-users] Hangup Causes

[Jason Moran]

I have some questions about the types of statuses we are getting (Yes,
I'm already familiar with http://wiki.freeswitch.org/wiki/Hangup_causes
)

 

We just deployed FS to production a couple of days ago and here is a
sample of our Hangup Causes:

CALL_REJECTED                1

NO_ANSWER     738

NO_USER_RESPONSE    175

NORMAL_CLEARING      1667 (Expected that this is only Early Hangups)

NORMAL_TEMPORARY_FAILURE             4

NORMAL_TEMPORARY_FAILURE (Rang)               37 (Rang means this status
happened more than 5 seconds after the session was started)

Complete            224  (Complete is our own status instead of
NORMAL_CLEARING, meaning WE hung up because we finished the entire
message).

ORIGINATOR_CANCEL (Rang)    3

RECOVERY_ON_TIMER_EXPIRE (Rang)   9 

UNALLOCATED_NUMBER            2

USER_BUSY        35

 

My questions:

1.       NORMAL_TEMPORARY_FAILURE happens a lot, and often returns 30 or
more seconds after starting. Could this be a "silent call" (etc)? We
have gotten 3-4 complaints of silent calls and I'm hoping to find the
cause.

2.       Is there anything here (or ideas elsewhere?) to explain why a
call will be silent once in a while?

3.       Is this spread of causes normal or does it seem strange

4.       We've had a few people note that the message on their voicemail
is over before they can hear it - even though we play the message twice
(to make short messages longer). Does anybody know of a solution for
this?

 

Thanks! -Jason

 

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