[Freeswitch-users] ASR & ACD Analysis & Monitoring

[João Mesquita]

I am amazed that no one asked that yet, but ... Why don't you use FreeSWITCH
instead? It is a bit strange that you ask Asterisk questions here, don't
won't help you on their list? Funny, I've heard that before.... :-)

Regards,
João Mesquita



On Thu, Oct 20, 2011 at 9:01 AM, Faisal Rehman
<faisal.rehman22 at hotmail.com>wrote:

>  *Hi Naseer,*
>
> I am going to monitor the ASR and ACD from the Master.csv file of asterisk
> (/var/log/asterisk/cdr-csv/Master.csv) & actually the basic requirement is
> that the script or tool should read the whole file and when ASR, ACD is low
> from the desired requirement, then we should get an email alert or any
> notification.
>
>
> Regards,
>
> *
> *
> *Faisal Rehman*
>
> > From: nbhatti at gmail.com
> > Date: Thu, 20 Oct 2011 14:21:07 +0300
>
> > To: freeswitch-users at lists.freeswitch.org
> > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
> >
> > Hello Faisal,
> > We have developed scripts which may do the purpose. Let me know if you
> > are interested. I would to get more details about your system as well.
> >
> > Naseer
> >
> > On Thu, Oct 20, 2011 at 2:14 PM, Faisal Rehman
> > <faisal.rehman22 at hotmail.com> wrote:
> > > Hi Sam,
> > > Will that also generate an email if the ASR & ACD is low from the
> desired
> > > requirements & also it is a little expensive :) so any further idea?
> > >
> > > Regards,
> > >
> > > Faisal Rehman
> > >
> > > ________________________________
> > > Date: Thu, 20 Oct 2011 16:00:08 +0500
> > > From: govoiper at gmail.com
> > > To: freeswitch-users at lists.freeswitch.org
> > > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
> > >
> > > I hope you've already heard about it, not an opensource one but
> VQManager is
> > > the best thing so far I've came across.
> > >
> > > On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <
> faisal.rehman22 at hotmail.com>
> > > wrote:
> > >
> > > Hi Everyone,
> > >
> > > First of all I would like to say that I wasn't supposed to ask this
> question
> > > here in this forum that belongs to Free-switch, but I think I can find
> any
> > > help related to Asterisk ASR & ACD monitoring.
> > > So I am in search of a reliable open source tool for the real time
> > > monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or
> > > suggestions will be highly appreciated.
> > >
> > >
> > > Regards,
> > >
> > > Faisal Rehman
> > >
> > >
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