[Freeswitch-users] ASR & ACD Analysis & Monitoring

[Sammy Govind]

VQManager can do everything, trigger alarm and alerts on low/high usages
ASR/ACD etc. Also monitoring QoS.
Self written scripts, using MySQL CDRs table is definitely a good choice if
you are good at it.

On Thu, Oct 20, 2011 at 4:21 PM, Muhammad Naseer Bhatti
<nbhatti at gmail.com>wrote:

> Hello Faisal,
> We have developed scripts which may do the purpose. Let me know if you
> are interested. I would to get more details about your system as well.
>
> Naseer
>
> On Thu, Oct 20, 2011 at 2:14 PM, Faisal Rehman
> <faisal.rehman22 at hotmail.com> wrote:
> > Hi Sam,
> > Will that also generate an email if the ASR & ACD is low from the desired
> > requirements & also it is a little expensive :) so any further idea?
> >
> > Regards,
> >
> > Faisal Rehman
> >
> > ________________________________
> > Date: Thu, 20 Oct 2011 16:00:08 +0500
> > From: govoiper at gmail.com
> > To: freeswitch-users at lists.freeswitch.org
> > Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
> >
> > I hope you've already heard about it, not an opensource one but VQManager
> is
> > the best thing so far I've came across.
> >
> > On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <
> faisal.rehman22 at hotmail.com>
> > wrote:
> >
> > Hi Everyone,
> >
> > First of all I would like to say that I wasn't supposed to ask this
> question
> > here in this forum that belongs to Free-switch, but I think I can find
> any
> > help related to Asterisk ASR & ACD monitoring.
> > So I am in search of a reliable open source tool for the real time
> > monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or
> > suggestions will be highly appreciated.
> >
> >
> > Regards,
> >
> > Faisal Rehman
> >
> >
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