[Freeswitch-users] ASR & ACD Analysis & Monitoring

[Muhammad Naseer Bhatti]

Hello Faisal,
We have developed scripts which may do the purpose. Let me know if you
are interested. I would to get more details about your system as well.

Naseer

On Thu, Oct 20, 2011 at 2:14 PM, Faisal Rehman
<faisal.rehman22 at hotmail.com> wrote:
> Hi Sam,
> Will that also generate an email if the ASR & ACD is low from the desired
> requirements & also it is a little expensive :) so any further idea?
>
> Regards,
>
> Faisal Rehman
>
> ________________________________
> Date: Thu, 20 Oct 2011 16:00:08 +0500
> From: govoiper at gmail.com
> To: freeswitch-users at lists.freeswitch.org
> Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
>
> I hope you've already heard about it, not an opensource one but VQManager is
> the best thing so far I've came across.
>
> On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <faisal.rehman22 at hotmail.com>
> wrote:
>
> Hi Everyone,
>
> First of all I would like to say that I wasn't supposed to ask this question
> here in this forum that belongs to Free-switch, but I think I can find any
> help related to Asterisk ASR & ACD monitoring.
> So I am in search of a reliable open source tool for the real time
> monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or
> suggestions will be highly appreciated.
>
>
> Regards,
>
> Faisal Rehman
>
>
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