[Freeswitch-users] ASR & ACD Analysis & Monitoring
Faisal Rehman
faisal.rehman22 at hotmail.com
Thu Oct 20 15:14:31 MSD 2011
Hi Sam,
Will that also generate an email if the ASR & ACD is low from the desired requirements & also it is a little expensive :) so any further idea?
Regards,
Faisal Rehman
Date: Thu, 20 Oct 2011 16:00:08 +0500
From: govoiper at gmail.com
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring
I hope you've already heard about it, not an opensource one but VQManager is the best thing so far I've came across.
On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <faisal.rehman22 at hotmail.com> wrote:
Hi Everyone,
First of all I would like to say that I wasn't supposed to ask this question here in this forum that belongs to Free-switch, but I think I can find any help related to Asterisk ASR & ACD monitoring.
So I am in search of a reliable open source tool for the real time monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or suggestions will be highly appreciated.
Regards,
Faisal Rehman
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