[Freeswitch-users] Off Hook Agents in Mod_Fifo

Anthony Minessale anthony.minessale at gmail.com
Thu Jun 23 20:02:30 MSD 2011


if you enter the fifo app as an agent and supply the wait keyword in
place of nowait, the agent remains off hook until a call is received.


On Thu, Jun 23, 2011 at 10:49 AM, Zahid Maqbool <zahid.maqbool at gmail.com> wrote:
> Hi,
>
> I've been trying out Freeswitch and so far it seems great, however I wanted
> to test out call center features. So I had a look at Mod_FIFO. I'd like to
> understand how to configure off hook agents and if its possible to login an
> off hook agent via an external application? Looking at the mod FIFO most of
> the examples are for on hook agents, does anyone know how to configure off
> hook agents?
>
> What exactly I want to do is let's say, there is an agent application on the
> desktop and I want the agent to put his phone off hook, enter the agent id
> and extension through this application and click on login.
>
> Any pointers would be appreciated.
>
> Thanks.
>
>
> Zahid Maqbool
>
> _______________________________________________
> Join us at ClueCon 2011, Aug 9-11, Chicago
> http://www.cluecon.com 877-7-4ACLUE
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>



-- 
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/
Twitter: http://twitter.com/FreeSWITCH_wire

AIM: anthm
MSN:anthony_minessale at hotmail.com
GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
IRC: irc.freenode.net #freeswitch

FreeSWITCH Developer Conference
sip:888 at conference.freeswitch.org
googletalk:conf+888 at conference.freeswitch.org
pstn:+19193869900



More information about the FreeSWITCH-users mailing list