[Freeswitch-users] FIFO suddenly stopped working properly

[Joao Leme]

Thanks Michael, but I don't know what I have to do to get it fixed. Is there
a configuration change? I'm not good at debugging and probably I should
change the subject to "How to configure FIFO properly" (hoping to be a
configuration problem).

Below is my simple configuration for FIFO:

fifo.conf.xml:
<fifo name="sales_fifo@$${domain}" importance="0">
      <member timeout="10" simo="10"
lag="3">{fifo_member_wait=nowait}group/attendants@$${domain}</member>
      <member timeout="300" simo="10"
lag="3">{fifo_member_wait=nowait}group/sales@$${domain}</member>
</fifo>

directory/default.xml:
<groups>
 <group name="sales">
        <users>
          <user id="1000" type="pointer"/>
          <user id="1001" type="pointer"/>
          <user id="1002" type="pointer"/>
          <user id="1003" type="pointer"/>
        </users>
      </group>
 <group name="attendants">
        <users>
          <user id="1002" type="pointer"/>
          <user id="1003" type="pointer"/>
        </users>
      </group>
</groups>

dialplan/default/mydialplan.xml: putting call on fifo
<extension name="sales_fifo_in">
      <condition field="destination_number" expression="^sales$" />
  <action application="answer"/>
    <action application="set" data="fifo_chime_freq=30"/>
<action application="set" data="fifo_orbit_dialplan=XML"/>
 <action application="set" data="fifo_orbit_context=default"/>
 <action application="set" data="fifo_caller_exit_key=0"/>
 <action application="set" data="fifo_caller_exit_to_orbit=true"/>
          <action application="set"
data="fifo_music=$${base_dir}/sounds/music/8000/partita-no-3-in-e-major-bwv-1006-1-preludio.wav"/>
 <action application="fifo" data="sales_fifo@$${domain} in undef"/>
    </extension>

It used to work but nows it only sends one call at a time, even with the
other users available. I also tried replacing the groups for users but no
luck.

Thanks

On Fri, Jun 3, 2011 at 12:53 PM, Michael Collins <msc at freeswitch.org> wrote:

> Also, check out this thread, particularly the comments from Anthony:
>
> http://lists.freeswitch.org/pipermail/freeswitch-users/2011-March/070588.html
>
> If you had a really old version of FIFO and updated then you may have
> crossed over from when caller ID was not the default to the current state
> where it is the default.
>
> -MC
>
> On Thu, Jun 2, 2011 at 2:02 PM, Joao Leme <joaocarlosleme at gmail.com>wrote:
>
>> Hi there,
>> No change nor updates have been made in months. Everything was working
>> great but now FIFO is not ringing the extensions while the first call is not
>> HUNG UP...meaning, first call to go to FIFO rings the agents, and one
>> person answer...when the second call comes in, it goes to fifo queue (caller
>> listens the music) but no one is aware of the call, nor even the agents that
>> are available. Only after the first call hangs up the 2nd goes in. I tried
>> troubleshooting but no help.
>>
>> What I also noticed is that before, to display the caller ID on my sip
>> client I had to use:
>>
>> <action application="set"
>> data="origination_caller_id_number=${caller_id_number}"/>
>> <action application="set"
>> data="origination_caller_id_name=${caller_id_name}"/>
>>
>> but now, while testing, the caller id was showing when calling
>> fifo without setting those parameters, but before it would just show the
>> fifo queue name.
>>
>> All I can say is that I can't figure out why and how to fix these behavior
>> if I have done no change to FreeSWITCH nor the config files. I also tried
>> downloading the latest GIT and got the same response.
>>
>> THANKS,
>> John
>>
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20110603/6ef0c174/attachment-0001.html