[Freeswitch-users] Caller ID using Fifo

[Joao Leme]

I haven't been able to find a solution either (havent' had much time), but
have you already tried the following to make sure it does not work?

"Note: If you wish to specify the caller ID presented when a fifo calls an
agent, set the origination_caller_id_name and origination_caller_id_num
variables to the values desired. These could be set within the {} of the
dialstring, or they could be set using the set application in the dialplan
which places the caller into the fifo (before the 'fifo in' executed on the
caller)."

I haven't had time to look into but that's where I would start.
It was added to the Fifo wiki by User "Sward" (no futher info on user) on:

(cur<http://wiki.freeswitch.org/index.php?title=Mod_fifo&diff=24330&oldid=20224>)
(prev<http://wiki.freeswitch.org/index.php?title=Mod_fifo&diff=20224&oldid=20175>)
15:21, 9 June 2010<http://wiki.freeswitch.org/index.php?title=Mod_fifo&oldid=20224>
Sward<http://wiki.freeswitch.org/index.php?title=User:Sward&action=edit&redlink=1>
(Talk<http://wiki.freeswitch.org/index.php?title=User_talk:Sward&action=edit&redlink=1>|
contribs <http://wiki.freeswitch.org/wiki/Special:Contributions/Sward>) (26,518
bytes) (→<http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback>Configure
for Agent Callback)

If anyone know this "Sward" guy, he may have some answers.
Thanks,
John

On Mon, Jan 24, 2011 at 1:20 AM, Marc de Corny <marcdecorny at gmail.com>wrote:

> Hi All
>
> I have since had a play with mod_callcenter and have not been able to send
> the call to an agent with the caller_id_name as the name of the queue.
>
> I keep on getting the CLI on both.
>
> As this cannot be done in FIFO either, do any of you have any ideas? or
> managed to get it working ?
>
> thanks
> Marc
>
> On Fri, Jan 14, 2011 at 4:35 PM, Marc de Corny <marcdecorny at gmail.com>wrote:
>
>> Just to follow up on this subject.
>>
>> I have done a lot of testing on the fifo trying to get the caller_id_name
>> changed on the outbound call to the agent and to be honest I cannot
>> understand the explanation.
>>
>> If mod_fifo does not know which call it will connect until the agent
>> answers, how come it displays the CLI correctly, jsut won;t let me change
>> it.
>>
>> Still seems strange. I am looking into the Mod_callcentre to check if it
>> sends caller_id information. but the same logic if valid could apply
>>
>> Also maybe someone should change the Wiki ( I would but do not have enough
>> expertise on the subject) because the following is a bit misleading
>>
>>  "Note: If you wish to specify the caller ID presented when a fifo calls
>> an agent, set the origination_caller_id_name and origination_caller_id_num
>> variables to the values desired. These could be set within the {} of the
>> dialstring, or they could be set using the set application in the dialplan
>> which places the caller into the fifo (before the 'fifo in' executed on the
>> caller). "
>>  thanks
>> Marc
>>   On Thu, Jan 13, 2011 at 10:47 PM, Joao Leme <joaocarlosleme at gmail.com>wrote:
>>
>>> What about showing the Caller ID after it is answered? Any way to do
>>> that?
>>>
>>> 2011/1/12 João Mesquita <jmesquita at freeswitch.org>
>>>
>>> João Leme,
>>>>
>>>> The caller id is not passed when the phone is ringing because mod_fifo
>>>> does not know which call is going to be sent to that channel once it is
>>>> answered until it is really answered. I don't know if mod_callcenter does
>>>> show anything but you should consider looking at the documentation if you
>>>> really need this feature.
>>>>
>>>> Regards,
>>>> João Mesquita
>>>>
>>>>
>>>>   On Wed, Jan 12, 2011 at 9:15 PM, Joao Leme <joaocarlosleme at gmail.com>wrote:
>>>>
>>>>>  Hi there,
>>>>> I would like to know if there is a way to see the caller ID on my Sip
>>>>> Client (X-Lite for example) of the caller that I answear from a Fifo queue?
>>>>> Thanks,
>>>>> John
>>>>>
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