[Freeswitch-users] call not connecting sometime

[Vitalie Colosov]

Hi Philippe,

So, you have deactivated the DTMF action, and ... did it help? :)



2011/4/26 Philippe Le Toquin <philippe at ppmt.org>

>  by provider you mean if I use an external company to forward the call?
>
> Yes there is.
>
> I am not sure if I can give name of company so I won't but it is one
> of those company where you buy some credit and they give you 60 days free
> before starting using the credit
>
> Of course I can't rule out that it is on their side as most of the time it
> works and other it won't but
> when I check my call logs on their website it shows that the call was
> process by them as successful
>
> The only issue is that the call  doesn't connect fully (the other side say
> they answer but can't hear anything
> while on my side it is still ringing)
>
> I guess that the trace is not showing anything? is there more trace I could
> activate for the next time it occurs?
>
> For the moment I have deactivated the DTMF action as recommended by Vitalie
> as I don't think we will
> need it for these type of calls ( I am sure my wife will tell if that is
> not true :) )
>
> regards
>
> /Philippe
>
>
> On 11-04-25 10:15 AM, David Ponzone wrote:
>
> Phil,
>
>  is there a provider involved ?
> Perhaps it's on their side ?
>
>   David Ponzone  Direction Technique
> email: david.ponzone at ipeva.fr
> tel:      01 74 03 18 97
> gsm:   06 66 98 76 34
>
>  Service Client IPeva
>  tel:      0811 46 26 26
>  www.ipeva.fr  -   www.ipeva-studio.com
>
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>
>  Le 24/04/2011 à 21:18, Philippe Le Toquin a écrit :
>
>  Hello,
>
> I had the problem a few weeks ago but after a reinstall (unrelated to that)
> the problem had gone so I put it
> done as my messing up my system at the time!
>
> But today I had the same issue again. When I call sometime the call is not
> going through completely
>
> The symptom on my side are that nothing happens (no ring tone) on the other
> they say that the phones
> rings but when they pick up the phone they can't hear anything.
>
> Below is a siptrace where I changed the number and IP so I hope I didn't
> mess it up too much.
>
> http://pastebin.freeswitch.org/16165
>
> Can someone let me know if they see something wrong? I tried to understand
> but it is beyond me :(
>
> Regards
>
> /Philippe
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