[Freeswitch-users] FS incoming calls Queue ACD implement

[Michael Collins]

I'm afraid this question is a bit broad. I notice that you are trying to
avoid the use of mod_fifo - is there a reason for that? Alternatively you
can use Moc's newer ACD system: mod_callcenter. It is more of a traditional
ACD than mod_fifo. (Both get inbound calls sent to agents, they just differ
in the methodology used to accomplish that task.)

I've found the documentation on mod_callcenter to be refreshingly detailed
and complete:
http://wiki.freeswitch.org/wiki/Mod_callcenter

-MC

On Wed, Oct 27, 2010 at 1:56 PM, Johnson <johnsonw at eallway.com> wrote:

>
> Hi FS Group,
> I am a new vanilla. Just want to realize Queue ACD function in Freeswitch.
> Is any one know how to configure or create the script to process incoming
> calls put into defined Queues without using mod_FIFO. Any additional
> prompting is very appreciated.
>
> Johnson
> --
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