I'm afraid this question is a bit broad. I notice that you are trying to avoid the use of mod_fifo - is there a reason for that? Alternatively you can use Moc's newer ACD system: mod_callcenter. It is more of a traditional ACD than mod_fifo. (Both get inbound calls sent to agents, they just differ in the methodology used to accomplish that task.)<br>
<br>I've found the documentation on mod_callcenter to be refreshingly detailed and complete:<br><a href="http://wiki.freeswitch.org/wiki/Mod_callcenter">http://wiki.freeswitch.org/wiki/Mod_callcenter</a><br><br>-MC<br>
<br><div class="gmail_quote">On Wed, Oct 27, 2010 at 1:56 PM, Johnson <span dir="ltr"><<a href="mailto:johnsonw@eallway.com">johnsonw@eallway.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<br>
Hi FS Group,<br>
I am a new vanilla. Just want to realize Queue ACD function in Freeswitch.<br>
Is any one know how to configure or create the script to process incoming<br>
calls put into defined Queues without using mod_FIFO. Any additional<br>
prompting is very appreciated.<br>
<br>
Johnson<br>
--<br>
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