[Freeswitch-users] Using fifo_orbit_announce For On-hook Agent

afshin afzali a.afzali2003 at gmail.com
Wed Jun 30 04:38:02 PDT 2010


If your phone supports SIP update message, the actual caller-id will
be updated when the agent respond to call.

On 6/29/10, mashudi72 - <mashudi72 at gmail.com> wrote:
> Dear All,
>
> using FIFO, how to enable caller ID from caller?
>
>
> 2010/6/29 Michael Collins <msc at freeswitch.org>
>
>> I am not sure I understand what your setup is. Do you have a separate FIFO
>> queue for each agent? That would be the only way that each agent could
>> have
>> his own specific announcement. Each FIFO queue has only one set of orbit
>> parameters (extension, context, dialplan, announcement file). What are you
>> trying to accomplish?
>>
>> -MC
>>
>> On Fri, Jun 25, 2010 at 6:39 AM, afshin afzali
>> <a.afzali2003 at gmail.com>wrote:
>>
>>> Hi FreeSWITCH,
>>>
>>> I want to use fifo_orbit_announce to play specific agent greeting to his
>>> caller (can not insert it to caller dialplan). As my agents are on-hook
>>> (they use extensions to login / logout of queues) , I don't know if I
>>> could
>>> set this variable in login extension! If I can not use this way, is there
>>> any other way?
>>>
>>> appreciate all comments,
>>> BEST,
>>> -- afshin
>>>
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>>
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>



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