[Freeswitch-users] Using fifo_orbit_announce For On-hook Agent

mashudi72 - mashudi72 at gmail.com
Tue Jun 29 00:59:36 PDT 2010


Dear All,

using FIFO, how to enable caller ID from caller?


2010/6/29 Michael Collins <msc at freeswitch.org>

> I am not sure I understand what your setup is. Do you have a separate FIFO
> queue for each agent? That would be the only way that each agent could have
> his own specific announcement. Each FIFO queue has only one set of orbit
> parameters (extension, context, dialplan, announcement file). What are you
> trying to accomplish?
>
> -MC
>
> On Fri, Jun 25, 2010 at 6:39 AM, afshin afzali <a.afzali2003 at gmail.com>wrote:
>
>> Hi FreeSWITCH,
>>
>> I want to use fifo_orbit_announce to play specific agent greeting to his
>> caller (can not insert it to caller dialplan). As my agents are on-hook
>> (they use extensions to login / logout of queues) , I don't know if I could
>> set this variable in login extension! If I can not use this way, is there
>> any other way?
>>
>> appreciate all comments,
>> BEST,
>> -- afshin
>>
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>
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