[Freeswitch-users] .wav/.mp3 recording problems - lag

Tony Graziano tgraziano at myitdepartment.net
Wed Jul 14 05:06:34 PDT 2010


mp3 encoding requires some use of resources, as does recording (in any
format). Have you considered using a separate system to record the calls and
dedicating resources to allow this?

On Wed, Jul 14, 2010 at 7:50 AM, Bogdan Patrascoiu <
bogdan.patrascoiu at sinergetic.ro> wrote:

> Hello,
>
> I recently set up a FS system for one call-center. One of the request
> was to enable call recording for inbound calls (it's just an inbound
> callcenter (20 lines) no outbound calls).
> At first i went with .mp3 enconding but i soon found out that in a
> "longer" conversation 8-9 minutes the two channels would get very much
> lagged.T
> The caller's, leg A, questions would be far ahead of the callees', leg
> B, answers.
> I though that this was caused by the .mp3 encoding so i switched back
> to plain old .wav.
> The problem is that the lag is still there and comes to "life" totally
> random.
>
> Has anyone ever encountered this before ?
>
> Thanks,
>
> Bogdan
>
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