[Freeswitch-users] Is this queue flow correct?

[João Mesquita]

What user_name? I don't understand that statement.

I think that you can always use
http://wiki.freeswitch.org/wiki/Channel_Variables#api_hangup_hook

Regards,
João Mesquita
FSComm Developer


On Sat, Jan 23, 2010 at 4:00 AM, Jingwei Yang <jingwei.yang at gmail.com>wrote:

> Hi João, do you know how to sign the agent off automatically when either
> party hangs up the call?
>
> Here's how I originate the call to the agent and sign him up in ACD1:
>
> originate skypiax/ANY/jingwei.yang 6*1
>
> However, I found the user_name property is empty. May I know how it is set?
>
>
> Thanks and best regards,
> -Jingwei
>
> On Fri, Jan 22, 2010 at 10:06 AM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>
>> Hi João, thanks for the reply. I'll try it out.
>>
>> Regards,
>> -Jingwei
>>
>> 2010/1/22 João Mesquita <jmesquita at freeswitch.org>
>>
>> Jingwei, check my contrib dir. I think it may help you with one FIFO since
>>> we are able there to sign in and sign off dynamic agents as well as
>>> customize what we do when the FIFO makes a call to them.
>>>
>>> Regards,
>>> João Mesquita
>>> FSComm Developer
>>>
>>>
>>> On Thu, Jan 21, 2010 at 10:05 PM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>>>
>>>> Thanks for the reply. All the agents are dynamic and I can't predefine
>>>> them in the config file.
>>>>
>>>> Regards,
>>>> -Jingwei
>>>>
>>>>
>>>> On Fri, Jan 22, 2010 at 12:50 AM, François Delawarde <
>>>> fdelawarde at wirelessmundi.com> wrote:
>>>>
>>>>> Why do you need 2 fifos? You could have callback agents connected to
>>>>> the
>>>>> fifo and send incoming calls there, mod_fifo will do the rest.
>>>>>
>>>>> To configure agents for callback:
>>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>>>>
>>>>> To place a call into a fifo:
>>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Put_a_caller_into_a_FIFO_queue
>>>>>
>>>>> François.
>>>>>
>>>>> On Thu, 2010-01-21 at 23:39 +0800, Jingwei Yang wrote:
>>>>> > Sorry about the confusion, I'm just trying to think over all the
>>>>> > abnormal situations before the implementation and hope the flow has
>>>>> no
>>>>> > design flaws.
>>>>> >
>>>>> > Client A is parked in Queue 1, multiple consumers will be ringed to
>>>>> > answer him. And once the first one is connected, all the rest will
>>>>> > hang up. This is the targeted function.
>>>>> >
>>>>> > To achieve this, I'm considering to originate a call to each consumer
>>>>> > and put the calls in Queue 2. Then intercept client A to the first
>>>>> > element of Queue 2.
>>>>> >
>>>>> > I'm not sure if it's the usual or the best way. If you feel not,
>>>>> > please don't hesitate to correct me. Any thoughts are warmly
>>>>> > appreciated.
>>>>> >
>>>>> > On Thu, Jan 21, 2010 at 7:41 PM, Seven Du <dujinfang at gmail.com>
>>>>> wrote:
>>>>> >         what no errors mean? how do you originate calls to consumers?
>>>>> >         I don't
>>>>> >         understand your scenario.
>>>>> >
>>>>> >         2010/1/21, Jingwei Yang <jingwei.yang at gmail.com>:
>>>>> >
>>>>> >         > Hi All,
>>>>> >         >
>>>>> >         > Please advise whether the following flow makes sense.
>>>>> >         >
>>>>> >         > 1. Client A calls in and parked in Queue 1
>>>>> >         > 2. Originate calls to several consumers simultaneously and
>>>>> >         park them in
>>>>> >         > Queue 2
>>>>> >         > 3. Intercept A's call to the first consumer of Queue 2
>>>>> >         >
>>>>> >         > Basically I want A's call picked up by the first among many
>>>>> >         consumers with
>>>>> >         > no errors. Please let me know whether I'm on the right
>>>>> >         track.
>>>>> >         >
>>>>> >         > Thanks and best regards,
>>>>> >         > -Jingwei
>>>>> >         >
>>>>> >
>>>>> >
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