[Freeswitch-users] Is this queue flow correct?

[Jingwei Yang]

Hi João, do you know how to sign the agent off automatically when either
party hangs up the call?

Here's how I originate the call to the agent and sign him up in ACD1:

originate skypiax/ANY/jingwei.yang 6*1

However, I found the user_name property is empty. May I know how it is set?

Thanks and best regards,
-Jingwei

On Fri, Jan 22, 2010 at 10:06 AM, Jingwei Yang <jingwei.yang at gmail.com>wrote:

> Hi João, thanks for the reply. I'll try it out.
>
> Regards,
> -Jingwei
>
> 2010/1/22 João Mesquita <jmesquita at freeswitch.org>
>
> Jingwei, check my contrib dir. I think it may help you with one FIFO since
>> we are able there to sign in and sign off dynamic agents as well as
>> customize what we do when the FIFO makes a call to them.
>>
>> Regards,
>> João Mesquita
>> FSComm Developer
>>
>>
>> On Thu, Jan 21, 2010 at 10:05 PM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>>
>>> Thanks for the reply. All the agents are dynamic and I can't predefine
>>> them in the config file.
>>>
>>> Regards,
>>> -Jingwei
>>>
>>>
>>> On Fri, Jan 22, 2010 at 12:50 AM, François Delawarde <
>>> fdelawarde at wirelessmundi.com> wrote:
>>>
>>>> Why do you need 2 fifos? You could have callback agents connected to the
>>>> fifo and send incoming calls there, mod_fifo will do the rest.
>>>>
>>>> To configure agents for callback:
>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>>>
>>>> To place a call into a fifo:
>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Put_a_caller_into_a_FIFO_queue
>>>>
>>>> François.
>>>>
>>>> On Thu, 2010-01-21 at 23:39 +0800, Jingwei Yang wrote:
>>>> > Sorry about the confusion, I'm just trying to think over all the
>>>> > abnormal situations before the implementation and hope the flow has no
>>>> > design flaws.
>>>> >
>>>> > Client A is parked in Queue 1, multiple consumers will be ringed to
>>>> > answer him. And once the first one is connected, all the rest will
>>>> > hang up. This is the targeted function.
>>>> >
>>>> > To achieve this, I'm considering to originate a call to each consumer
>>>> > and put the calls in Queue 2. Then intercept client A to the first
>>>> > element of Queue 2.
>>>> >
>>>> > I'm not sure if it's the usual or the best way. If you feel not,
>>>> > please don't hesitate to correct me. Any thoughts are warmly
>>>> > appreciated.
>>>> >
>>>> > On Thu, Jan 21, 2010 at 7:41 PM, Seven Du <dujinfang at gmail.com>
>>>> wrote:
>>>> >         what no errors mean? how do you originate calls to consumers?
>>>> >         I don't
>>>> >         understand your scenario.
>>>> >
>>>> >         2010/1/21, Jingwei Yang <jingwei.yang at gmail.com>:
>>>> >
>>>> >         > Hi All,
>>>> >         >
>>>> >         > Please advise whether the following flow makes sense.
>>>> >         >
>>>> >         > 1. Client A calls in and parked in Queue 1
>>>> >         > 2. Originate calls to several consumers simultaneously and
>>>> >         park them in
>>>> >         > Queue 2
>>>> >         > 3. Intercept A's call to the first consumer of Queue 2
>>>> >         >
>>>> >         > Basically I want A's call picked up by the first among many
>>>> >         consumers with
>>>> >         > no errors. Please let me know whether I'm on the right
>>>> >         track.
>>>> >         >
>>>> >         > Thanks and best regards,
>>>> >         > -Jingwei
>>>> >         >
>>>> >
>>>> >
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