[Freeswitch-users] Is this queue flow correct?
Jingwei Yang
jingwei.yang at gmail.com
Sun Jan 24 23:54:28 PST 2010
Thanks João. In 01_fifo.xml, the agent uses the action below to sign up.
<action application="set" data="result=${fifo_member(add ACD$1
{fifo_member_wait=nowait}loopback/1${user_name}/default/XML )"/>
The variable ${user_name} was empty when I tried both skypiax and dingaling.
2010/1/25 João Mesquita <jmesquita at freeswitch.org>
> What user_name? I don't understand that statement.
>
> I think that you can always use
> http://wiki.freeswitch.org/wiki/Channel_Variables#api_hangup_hook
>
> Regards,
> João Mesquita
> FSComm Developer
>
>
> On Sat, Jan 23, 2010 at 4:00 AM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>
>> Hi João, do you know how to sign the agent off automatically when either
>> party hangs up the call?
>>
>> Here's how I originate the call to the agent and sign him up in ACD1:
>>
>> originate skypiax/ANY/jingwei.yang 6*1
>>
>> However, I found the user_name property is empty. May I know how it is
>> set?
>>
>>
>> Thanks and best regards,
>> -Jingwei
>>
>> On Fri, Jan 22, 2010 at 10:06 AM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>>
>>> Hi João, thanks for the reply. I'll try it out.
>>>
>>> Regards,
>>> -Jingwei
>>>
>>> 2010/1/22 João Mesquita <jmesquita at freeswitch.org>
>>>
>>> Jingwei, check my contrib dir. I think it may help you with one FIFO
>>>> since we are able there to sign in and sign off dynamic agents as well as
>>>> customize what we do when the FIFO makes a call to them.
>>>>
>>>> Regards,
>>>> João Mesquita
>>>> FSComm Developer
>>>>
>>>>
>>>> On Thu, Jan 21, 2010 at 10:05 PM, Jingwei Yang <jingwei.yang at gmail.com>wrote:
>>>>
>>>>> Thanks for the reply. All the agents are dynamic and I can't predefine
>>>>> them in the config file.
>>>>>
>>>>> Regards,
>>>>> -Jingwei
>>>>>
>>>>>
>>>>> On Fri, Jan 22, 2010 at 12:50 AM, François Delawarde <
>>>>> fdelawarde at wirelessmundi.com> wrote:
>>>>>
>>>>>> Why do you need 2 fifos? You could have callback agents connected to
>>>>>> the
>>>>>> fifo and send incoming calls there, mod_fifo will do the rest.
>>>>>>
>>>>>> To configure agents for callback:
>>>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>>>>>
>>>>>> To place a call into a fifo:
>>>>>>
>>>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Put_a_caller_into_a_FIFO_queue
>>>>>>
>>>>>> François.
>>>>>>
>>>>>> On Thu, 2010-01-21 at 23:39 +0800, Jingwei Yang wrote:
>>>>>> > Sorry about the confusion, I'm just trying to think over all the
>>>>>> > abnormal situations before the implementation and hope the flow has
>>>>>> no
>>>>>> > design flaws.
>>>>>> >
>>>>>> > Client A is parked in Queue 1, multiple consumers will be ringed to
>>>>>> > answer him. And once the first one is connected, all the rest will
>>>>>> > hang up. This is the targeted function.
>>>>>> >
>>>>>> > To achieve this, I'm considering to originate a call to each
>>>>>> consumer
>>>>>> > and put the calls in Queue 2. Then intercept client A to the first
>>>>>> > element of Queue 2.
>>>>>> >
>>>>>> > I'm not sure if it's the usual or the best way. If you feel not,
>>>>>> > please don't hesitate to correct me. Any thoughts are warmly
>>>>>> > appreciated.
>>>>>> >
>>>>>> > On Thu, Jan 21, 2010 at 7:41 PM, Seven Du <dujinfang at gmail.com>
>>>>>> wrote:
>>>>>> > what no errors mean? how do you originate calls to
>>>>>> consumers?
>>>>>> > I don't
>>>>>> > understand your scenario.
>>>>>> >
>>>>>> > 2010/1/21, Jingwei Yang <jingwei.yang at gmail.com>:
>>>>>> >
>>>>>> > > Hi All,
>>>>>> > >
>>>>>> > > Please advise whether the following flow makes sense.
>>>>>> > >
>>>>>> > > 1. Client A calls in and parked in Queue 1
>>>>>> > > 2. Originate calls to several consumers simultaneously and
>>>>>> > park them in
>>>>>> > > Queue 2
>>>>>> > > 3. Intercept A's call to the first consumer of Queue 2
>>>>>> > >
>>>>>> > > Basically I want A's call picked up by the first among
>>>>>> many
>>>>>> > consumers with
>>>>>> > > no errors. Please let me know whether I'm on the right
>>>>>> > track.
>>>>>> > >
>>>>>> > > Thanks and best regards,
>>>>>> > > -Jingwei
>>>>>> > >
>>>>>> >
>>>>>> >
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