[Freeswitch-users] Picking up voicemail

[David Ponzone]

Dave,

first of all, I think you should tell us which DTMF method you  
configured on the SPA.

David Ponzone  Direction Technique
email: david.ponzone at ipeva.fr
tel:      01 74 03 18 97
gsm:   06 66 98 76 34

Service Client IPeva
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Le 30/04/2010 à 16:02, Dave Stevenson a écrit :

> Hi Mike,
>
> thanks a lot for the reply. I would still like to be able to get  
> into the rest of the system, i.e., other mailboxes than the default,  
> so if someone can shed any more light on this, that would be great.
>
> In the meantime though, you are absolutely right on the default  
> behaviour! Hitting "0" when the outgoing message is being played  
> does get you to the default mailbox. I was not aware of this and  
> there seems to be another problem which has muddied the waters for  
> me. When I test various bit and pieces coming in from the PSTN line,  
> I have been using my mobile phone (cell phone to you guys), the fact  
> that my cell phone does not behave the same way as a land line seems  
> to have been the problem.
>
> It seems that hitting a key on the cell phone is picked up by  
> FreeSWITCH to drop you into the voice mail system, but entering the  
> "#" to enter the mailbox password isn't.
>
> However, when I do the same thing from a land-line (actually, a VOIP  
> phone from the office) the mailbox password is correctly recognised.  
> The problem seems to be recognising the "#" entered through a cell  
> phone. Are you aware of any issues with cell phone tones being  
> recognised by FreeSWITCH ?
>
> regards
> Dave
>
> ----- Original Message -----
> From: Michael Collins
> To: freeswitch-users at lists.freeswitch.org
> Sent: Thursday, April 29, 2010 8:41 PM
> Subject: Re: [Freeswitch-users] Picking up voicemail
>
>
>
> On Thu, Apr 29, 2010 at 11:15 AM, Dave Stevenson <stevendt at primrosebank.net 
> > wrote:
> Hi,
>
> I have FreeSWITCH running over an internal IP network, connected to  
> the PSTN line with an SPA-3102. When an outside (PSTN) call comes  
> in, a Group of phones are rung until the first one picks up or until  
> the caller falls over to voice mail and can leave a message in the  
> Group Mailbox (100). I can retrieve the messages from any local  
> phone - so far, so good.
>
> I'd like to be able to call in through the same PSTN line and  
> interrogate the group mailbox, or any mailbox come to that. Can  
> someone point me in the right direction for how to set this up  
> please ? i.e., once FreeSwitch has answered the call and the  
> voicemail prompts have stated, can they be interrupted so that I can  
> get to the voice mail extension.
>
> I think by default you can dial 0 while listening to the voicemail  
> outgoing message to log into the voicemail, however I don't believe  
> there's a default way of turning the vm login into a gateway to the  
> rest of the system. Anyone?
> -MC
>
>
>
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