<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Dave,<div><br></div><div>first of all, I think you should tell us which DTMF method you configured on the SPA.</div><div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#1C00FF">David Ponzone </font><font class="Apple-style-span" color="#000000" size="3"><span class="Apple-style-span" style="font-size: 12px; ">Direction Technique</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">email: <a href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 01 74 03 18 97</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">gsm: 06 66 98 76 34</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><br></font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">Service Client<span class="Apple-converted-space"> </span></font><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#FF0000">IP</font></font><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">eva</font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Helvetica; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 0811 46 26 26</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'" size="3"><span class="Apple-style-span" style="font-size: 13px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span style="text-decoration: underline; "><a href="BLOCKED::http://www.ipeva.fr/">www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149); "> - <span style="color: rgb(0, 34, 243); text-decoration: underline; "><a href="BLOCKED::http://www.ipeva-studio.com/">www.ipeva-studio.com</a></span></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span" style="text-decoration: underline; "><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: justify; font: normal normal normal 10px/normal Arial; color: rgb(192, 192, 192); "><i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. </i><b><i>IPeva</i></b><i> décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div><div style="text-decoration: underline; text-align: justify; "><font class="Apple-style-span" color="#C0C0C0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br><div><div>Le 30/04/2010 à 16:02, Dave Stevenson a écrit :</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div bgcolor="#ffffff"><div><font face="Arial" size="2">Hi Mike,</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">thanks a lot for the reply. I would still like to be able to get into the rest of the system, i.e., other mailboxes than the default, so if someone can shed any more light on this, that would be great.</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">In the meantime though, you are absolutely right on the default behaviour! Hitting "0" when the outgoing message is being played does get you to the default mailbox. I was not aware of this and there seems to be another problem which has muddied the waters for me. When I test various bit and pieces coming in from the PSTN line, I have been using my mobile phone (cell phone to you guys), the fact that my cell phone does not behave the same way as a land line seems to have been the problem.</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">It seems that hitting a key on the cell phone is picked up by FreeSWITCH to drop you into the voice mail system, but entering the "#" to enter the mailbox password isn't.</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">However, when I do the same thing from a land-line (actually, a VOIP phone from the office) the mailbox password is correctly recognised. The problem seems to be recognising the "#" entered through a cell phone. Are you aware of any issues with cell phone tones being recognised by FreeSWITCH ?</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">regards</font></div><div><font face="Arial" size="2">Dave</font></div><div><font face="Arial" size="2"></font> </div><blockquote style="padding-right: 0px; padding-left: 5px; margin-left: 5px; border-left-color: rgb(0, 0, 0); border-left-width: 2px; border-left-style: solid; margin-right: 0px; "><div style="font: normal normal normal 10pt/normal arial; ">----- Original Message -----</div><div style="background-image: initial; background-repeat: initial; background-attachment: initial; -webkit-background-clip: initial; -webkit-background-origin: initial; background-color: rgb(228, 228, 228); font: normal normal normal 10pt/normal arial; background-position: initial initial; "><b>From:</b><span class="Apple-converted-space"> </span><a title="msc@freeswitch.org" href="mailto:msc@freeswitch.org">Michael Collins</a></div><div style="font: normal normal normal 10pt/normal arial; "><b>To:</b><span class="Apple-converted-space"> </span><a title="freeswitch-users@lists.freeswitch.org" href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a></div><div style="font: normal normal normal 10pt/normal arial; "><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, April 29, 2010 8:41 PM</div><div style="font: normal normal normal 10pt/normal arial; "><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [Freeswitch-users] Picking up voicemail</div><div><br></div><br><br><div class="gmail_quote">On Thu, Apr 29, 2010 at 11:15 AM, Dave Stevenson<span class="Apple-converted-space"> </span><span dir="ltr"><<a href="mailto:stevendt@primrosebank.net">stevendt@primrosebank.net</a>></span><span class="Apple-converted-space"> </span>wrote:<br><blockquote class="gmail_quote" style="padding-left: 1ex; margin-top: 0pt; margin-right: 0pt; margin-bottom: 0pt; margin-left: 0.8ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid; "><div bgcolor="#ffffff"><div><font face="Arial" size="2">Hi,</font></div><div> </div><div><font face="Arial" size="2">I have FreeSWITCH running over an internal IP network, connected to the PSTN line with an SPA-3102. When an outside (PSTN) call comes in, a Group of phones are rung until the first one picks up or until the caller falls over to voice mail and can leave a message in the Group Mailbox (100). I can retrieve the messages from any local phone - so far, so good.</font></div><div><font face="Arial" size="2"></font> </div><div><font face="Arial" size="2">I'd like to be able to call in through the same PSTN line and interrogate the group mailbox, or any mailbox come to that. Can someone point me in the right direction for how to set this up please ? i.e., once FreeSwitch has answered the call and the voicemail prompts have stated, can they be interrupted so that I can get to the voice mail extension.</font></div></div></blockquote><div><br>I think by default you can dial 0 while listening to the voicemail outgoing message to log into the voicemail, however I don't believe there's a default way of turning the vm login into a gateway to the rest of the system. Anyone?<br>-MC<br></div></div><br><div><br class="webkit-block-placeholder"></div><hr><div><br class="webkit-block-placeholder"></div>_______________________________________________<br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org">http://www.freeswitch.org</a><br></blockquote>_______________________________________________<br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org">http://www.freeswitch.org</a><br></div></span></blockquote></div><br></div></body></html>