[Freeswitch-users] skill-based ACD

Michael Collins msc at freeswitch.org
Thu Sep 17 13:57:40 PDT 2009


On Thu, Sep 17, 2009 at 12:13 PM, Remko Kloosterman
<R.Kloosterman at mtel.nl>wrote:

>  I have been working on several voice projects in the past with ACD
> features, mostly based on TDM technology. It's all commercial stuff, but I
> have the experience and I am willing to share that. If anyone wishes to
> start such a development I'm sure I can dig up a functional model and help
> with the design.
>
>
I would like to see the functional model. That sounds interesting. We could
take it from there. Perhaps the FS community will have a few members willing
to help out.
-MC
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