[Freeswitch-users] skill-based ACD

[Michael Collins]

On Sun, Sep 13, 2009 at 8:01 AM, mark morreny <markmorreny at gmail.com> wrote:

> Hello
>
> Has any tried setting up an ACD based on skillset?  The current out-of-box
> version of fifo does not seem to support acd based on agent skillset.  Does
> anyone have any experience in doing it with some external scripting using
> lua or javascript?
>
> I am interested in hearing how others may have done it as I am trying to
> implement one myself.
>
> thx,
>
> mark
>
>
I was curious about this myself. Even if someone has built a non-free
skills-based ACD using FS I'd like to know about it.
-MC
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