[Freeswitch-users] skill-based ACD

[mark morreny]

Hello

Has any tried setting up an ACD based on skillset?  The current out-of-box
version of fifo does not seem to support acd based on agent skillset.  Does
anyone have any experience in doing it with some external scripting using
lua or javascript?

I am interested in hearing how others may have done it as I am trying to
implement one myself.

thx,

mark
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