[Freeswitch-users] FIFO Orgination_caller_id

[Michael Collins]

On Mon, Nov 23, 2009 at 5:12 PM, Brian West <brian at freeswitch.org> wrote:

> You do realize that the whole concept is OLD skewl.  You should be
> popping this info via external resources when the agent is bridged to
> the caller and the info is there before they are done saying "thanks
> for calling spacely sprockets, this is George how may I help you .... "
>
> /b
>
> Agreed! Screen pop should be easy in the 21st Century. If it's not then
you've got MUCH bigger problems than caller ID being delivered to your FIFO
agents...

-MC
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