[Freeswitch-users] (no subject)

fidibus83 fidibus83 at aol.com
Mon Jan 5 01:20:53 PST 2009

Great! Is there an example in the wiki? I don’t find something like this!



Von: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] Im Auftrag von
Michael Jerris
Gesendet: Freitag, 2. Januar 2009 18:56
An: freeswitch-users at lists.freeswitch.org
Betreff: Re: [Freeswitch-users] (no subject)


Yes, callback agents are now part of mod_fifo as well.


On Jan 2, 2009, at 6:30 AM, fidibus83 wrote:



Can FS do something like an ACD?


I have configure a Supportqueue like this:


<extension name=”supportqueue”>

    <condition field=”destination_number” expression=”^991$”>

            <action application=”set” data=”$${hold_music}”/>

            <action application=”answer”/>

            <action application=”fifo” data=”supportqueue in”




And my Agents are in a Call Group. How can I transfer the call to a free


I saw the example in mod_fifo. But my Agent can’t wait in the queue all the
time. Is it possible that the agents are called back when a call is waiting
in the queue?


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