[Freeswitch-dev] Level3 and 25s failover

[Anthony Minessale]

That seems like a strange rule.
I would think that if you sent any form of progress indication 18x that
they should wait a lot longer than 25
On Aug 11, 2012 9:04 AM, "Tom Parrott" <tomp at tomp.co.uk> wrote:

> Hi,
>
> The company I work for get toll-free numbers from Level3 via
> Bandwidth.com which are terminated on several Freeswitch servers using
> DNS SRV records.
>
> Annoyingly Level3 have a 'feature' where they will failover a call to a
> different server if the call is not answered in 25 seconds.
>
> In the UK, the provider we use has a similar failover setting, but as
> soon as early media is sent the fail-over mechanism is stopped and you
> can ring for as long as you need to.
>
> I have been told by Level3 that it is a known issue, but not something
> they can/will change, and that calls should be answered within 25 seconds.
>
> I tend to agree, however I forward calls to our customer's PSTN numbers,
> and they do not always answer within that time.
>
> This causes duplicate call records when the call fails over. For a call
> analytics company, this causes serious problems in statistics.
>
> Does anyone have any experience with Level3 and this strange behaviour?
>
> Thanks
> Tom
>
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> Join Us At ClueCon - Aug 7-9, 2012
>
> FreeSWITCH-dev mailing list
> FreeSWITCH-dev at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
> http://www.freeswitch.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-dev/attachments/20120811/66220ecf/attachment-0001.html