[Freeswitch-dev] Level3 and 25s failover
anthony.minessale at gmail.com
Sat Aug 11 23:16:54 MSD 2012
That seems like a strange rule.
I would think that if you sent any form of progress indication 18x that
they should wait a lot longer than 25
On Aug 11, 2012 9:04 AM, "Tom Parrott" <tomp at tomp.co.uk> wrote:
> The company I work for get toll-free numbers from Level3 via
> Bandwidth.com which are terminated on several Freeswitch servers using
> DNS SRV records.
> Annoyingly Level3 have a 'feature' where they will failover a call to a
> different server if the call is not answered in 25 seconds.
> In the UK, the provider we use has a similar failover setting, but as
> soon as early media is sent the fail-over mechanism is stopped and you
> can ring for as long as you need to.
> I have been told by Level3 that it is a known issue, but not something
> they can/will change, and that calls should be answered within 25 seconds.
> I tend to agree, however I forward calls to our customer's PSTN numbers,
> and they do not always answer within that time.
> This causes duplicate call records when the call fails over. For a call
> analytics company, this causes serious problems in statistics.
> Does anyone have any experience with Level3 and this strange behaviour?
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