<p>That seems like a strange rule.<br>
I would think that if you sent any form of progress indication 18x that they should wait a lot longer than 25</p>
<div class="gmail_quote">On Aug 11, 2012 9:04 AM, "Tom Parrott" <<a href="mailto:tomp@tomp.co.uk">tomp@tomp.co.uk</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi,<br>
<br>
The company I work for get toll-free numbers from Level3 via<br>
Bandwidth.com which are terminated on several Freeswitch servers using<br>
DNS SRV records.<br>
<br>
Annoyingly Level3 have a 'feature' where they will failover a call to a<br>
different server if the call is not answered in 25 seconds.<br>
<br>
In the UK, the provider we use has a similar failover setting, but as<br>
soon as early media is sent the fail-over mechanism is stopped and you<br>
can ring for as long as you need to.<br>
<br>
I have been told by Level3 that it is a known issue, but not something<br>
they can/will change, and that calls should be answered within 25 seconds.<br>
<br>
I tend to agree, however I forward calls to our customer's PSTN numbers,<br>
and they do not always answer within that time.<br>
<br>
This causes duplicate call records when the call fails over. For a call<br>
analytics company, this causes serious problems in statistics.<br>
<br>
Does anyone have any experience with Level3 and this strange behaviour?<br>
<br>
Thanks<br>
Tom<br>
<br>
<br>
<br>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
Join Us At ClueCon - Aug 7-9, 2012<br>
<br>
FreeSWITCH-dev mailing list<br>
<a href="mailto:FreeSWITCH-dev@lists.freeswitch.org">FreeSWITCH-dev@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-dev" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-dev</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</blockquote></div>