[Freeswitch-users] How to detect close of verto tab?

David P davidswalkabout at gmail.com
Sat Sep 11 23:30:51 UTC 2021


>
> Thanks, Ken. I'd like to know about any such timers to handle cases where
> users don't try to re-enter the conference and only the virtual agent's
> channel has media.


>
>
> From: Ken Rice <krice at freeswitch.org>
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Cc:
> Bcc:
> Date: Thu, 9 Sep 2021 22:27:38 -0500
> Subject: Re: [Freeswitch-users] How to detect close of verto tab?
> Thats actually a design feature, the whole intent os of someone
> accidentally navigates away they can come right back and resume their call.
>
> there may be some timers you can adjust.
>
> Sent from my iPhone
>
> > On Sep 9, 2021, at 20:19, David P <davidswalkabout at gmail.com> wrote:
> >
> > 
> > Our config of FS 10.5 doesn't detect when a verto user closes the tab
> (or directs the tab to a different url, etc) and the session runs on the
> server for many minutes (while our virtual agent tries to engage the user,
> thus defeating our media timeout).
> >
> > Is there a best practice for detecting this per-channel so it can be
> used to end the conference?
> >
> > Note that browser event beforeunload cannot be relied upon, especially
> in mobile browsers, as a trigger for hanging-up on the verto end.
>
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