[Freeswitch-users] FreeSWITCH Stops Responding

Cary Shouse cary at ytel.com
Wed Sep 1 19:40:38 UTC 2021


Here is the LUA code regarding creating sessions and bridging. It is broken
up into 5 sections.
The top part is the common functions, and the 4 sections below are
different call scenarios.
https://pastebin.com/qqGw3tms


On Wed, Sep 1, 2021 at 3:53 PM Brian West <brian at freeswitch.com> wrote:

> I you do sessions from your lua, I need to see how you do that.
>
> On Tue, Aug 31, 2021 at 4:20 PM Cary Shouse <cary at ytel.com> wrote:
>
>> Yes, it bridges the inbound call to an outbound one.
>>
>> (ProxyOutbound.luac)https://pastebin.com/RDUMy473
>>
>>
>> On Tue, Aug 31, 2021 at 8:39 PM Brian West <brian at freeswitch.com> wrote:
>>
>>> Guessing you create sessions in lua? ProxyOutbound.luac?
>>>
>>> On Tue, Aug 31, 2021 at 3:33 PM Brian West <brian at freeswitch.com> wrote:
>>>
>>>> and to make sure when you uuid kill one it says it didn't exist but
>>>> show channels had it still listed correct?
>>>>
>>>> On Tue, Aug 31, 2021 at 2:58 PM Cary Shouse <cary at ytel.com> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> We have got the logs for a few calls that were stuck.
>>>>> (Show channels fe8f206c-2bd9-4af2-b329-35f53228a38a)
>>>>> https://pastebin.com/NTnte7J7
>>>>>
>>>>> (Extracted from logs fe8f206c-2bd9-4af2-b329-35f53228a38a)
>>>>> https://pastebin.com/sAhFiGjY
>>>>>
>>>>> (Show channels 46c6e04b-a58e-4b82-9968-fb0e9c2c0fb3)
>>>>> https://pastebin.com/bmcdjzAr
>>>>>
>>>>> (Extracted from logs 46c6e04b-a58e-4b82-9968-fb0e9c2c0fb3)
>>>>> https://pastebin.com/aGyY3m9F
>>>>>
>>>>> (Show channels 624cac90-0a7b-11ec-b7d0-6f543a588268)
>>>>> https://pastebin.com/0cnQaRhC
>>>>>
>>>>> (Extracted from logs 624cac90-0a7b-11ec-b7d0-6f543a588268)
>>>>> https://pastebin.com/atX0VXdZ
>>>>>
>>>>> Please let us know if there is anything else we can provide that would
>>>>> be useful. Thank you.
>>>>>
>>>>>
>>>>> On Mon, Aug 30, 2021 at 8:20 PM Brian West <brian at freeswitch.com>
>>>>> wrote:
>>>>>
>>>>>> Check the UUID of the session in question, and extract its logs, and
>>>>>> let's diagnose it
>>>>>>
>>>>>> On Mon, Aug 30, 2021 at 12:39 PM Cary Shouse <cary at ytel.com> wrote:
>>>>>>
>>>>>>>  Yes, that is what we are seeing when running uuid_kill.  We cannot
>>>>>>> "replicate" the issue, but it happens multiple times a day for us across
>>>>>>> our servers.   We have looked through logs across multiple systems,
>>>>>>> taken SIP traces to see if that showed anything.  Last we got a
>>>>>>> Core dump of the running process after the failure. Nothing seems to stand
>>>>>>> out as the cause.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>  Are there any other debug steps you can think of or what other
>>>>>>> information to look at?  We could capture all traffic on the server, or
>>>>>>> recompile with special debug flags whatever it is that might help.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Steps we have taken:
>>>>>>>
>>>>>>> sofia loglevel all 9
>>>>>>>
>>>>>>> sofia global siptrace on
>>>>>>>
>>>>>>> fsctl loglevel 7
>>>>>>>
>>>>>>> # Set environment variable
>>>>>>> TPORT_LOG=1
>>>>>>>
>>>>>>>
>>>>>>> On Sat, Aug 28, 2021 at 12:54 AM Brian West <brian at freeswitch.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> It's an issue we've been searching for, if you uuid_kill it, and it
>>>>>>>> says no session, it only means the record was NOT removed from the sqlite
>>>>>>>> database.
>>>>>>>>
>>>>>>>> Nobody can seem to replicate the steps required to get into that
>>>>>>>> condition, maybe you could look thru the logs and see if you can replicate
>>>>>>>> what ever happened on that lingering UUID
>>>>>>>>
>>>>>>>> /b
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, Aug 27, 2021 at 5:40 PM Cary Shouse <cary at ytel.com> wrote:
>>>>>>>>
>>>>>>>>>  We recently started having a problem with our FreeSWITCH servers
>>>>>>>>> where calls are working well, with about 200 calls operating sometimes for
>>>>>>>>> a couple of days, and then something happens and all call progress stops.
>>>>>>>>> Then any new inbound calls that come into the server get stuck in initial
>>>>>>>>> status, new inbound get stuck at RINGING. This happens until the max
>>>>>>>>> sessions are hit and of course nothing else works from there. Our thought
>>>>>>>>> is something is creating a lock and stopping anything else from progressing.
>>>>>>>>>  We are seeing the stuck sessions using "show channels". Doing a
>>>>>>>>> uuid_kill on the calls seems to make no difference to the output of "show
>>>>>>>>> channels", but we have noticed in the logs that some events do happen to
>>>>>>>>> some of the calls.
>>>>>>>>>  We had ran into a similar issue when writing a custom C module
>>>>>>>>> and made some mistakes with session_rwlock etc. But in this case, all of
>>>>>>>>> this is using LUA.
>>>>>>>>> Some general information:
>>>>>>>>> FreeSWITCH Versions 1.10.6 and 1.10.1
>>>>>>>>> Modules used:
>>>>>>>>> LUA, xml_curl(dialplan), event_socket,
>>>>>>>>>
>>>>>>>>>  Most of this is just application playing audio files and or
>>>>>>>>> creating a new call to bridge to.
>>>>>>>>>
>>>>>>>>>  Really looking for some help on what debugging we can enable to
>>>>>>>>> help identify what is getting stuck to identify where a bug might be on our
>>>>>>>>> usage or possible issue with FreeSWITCH.
>>>>>>>>>
>>>>>>>>>  We have captured a core dump of the running process when it got
>>>>>>>>> into the bad state as well, if that is helpful, we can send it in.
>>>>>>>>>
>>>>>>>>> Thank you for your help.
>>>>>>>>>
>>>>>>>>> _________________________________________________________________________
>>>>>>>>>
>>>>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>>>>> https://signalwire.com
>>>>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and
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>>>>>>>>>
>>>>>>>>> Join our online community to chat in real time
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>>>>>>>>>
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>>>>>>>>>
>>>>>>>>> Official FreeSWITCH Sites
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>>>>>>>>> https://cluecon.com
>>>>>>>>>
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>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Brian West | Co-founder and Developer
>>>>>>>>
>>>>>>>> Need Commercial support? email sales at freeswitch.com
>>>>>>>>
>>>>>>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>>>>>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>>>>>>
>>>>>>>> Email: brian at freeswitch.com
>>>>>>>>
>>>>>>>> Mobile: 918-424-9378
>>>>>>>>
>>>>>>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>>>>>>
>>>>>>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>>>>>>> <https://www.facebook.com/freeswitch> [image:
>>>>>>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Brian West | Co-founder and Developer
>>>>>>
>>>>>> Need Commercial support? email sales at freeswitch.com
>>>>>>
>>>>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>>>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>>>>
>>>>>> Email: brian at freeswitch.com
>>>>>>
>>>>>> Mobile: 918-424-9378
>>>>>>
>>>>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>>>>
>>>>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>>>>> <https://www.facebook.com/freeswitch> [image:
>>>>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>> Brian West | Co-founder and Developer
>>>>
>>>> Need Commercial support? email sales at freeswitch.com
>>>>
>>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>>
>>>> Email: brian at freeswitch.com
>>>>
>>>> Mobile: 918-424-9378
>>>>
>>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>>
>>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>>> <https://www.facebook.com/freeswitch> [image:
>>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>>
>>>
>>>
>>> --
>>>
>>> Brian West | Co-founder and Developer
>>>
>>> Need Commercial support? email sales at freeswitch.com
>>>
>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>
>>> Email: brian at freeswitch.com
>>>
>>> Mobile: 918-424-9378
>>>
>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>
>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>> <https://www.facebook.com/freeswitch> [image:
>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>
>>
>
> --
>
> Brian West | Co-founder and Developer
>
> Need Commercial support? email sales at freeswitch.com
>
> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>
> Email: brian at freeswitch.com
>
> Mobile: 918-424-9378
>
> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>
> [image: https://www.facebook.com/signalwireinc?src=email]
> <https://www.facebook.com/freeswitch> [image:
> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>
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