[Freeswitch-users] Pre-announcement script

David Villasmil david.villasmil.work at gmail.com
Mon Jul 6 22:54:51 UTC 2020


Oh i like this! The agent wouldn’t have to hear some ring ring + answer +
hear the announcement.

He’d get exactly the information they need right on the ring... unless they
need like the caller’s name or something...

On Mon, 6 Jul 2020 at 21:29, Valli A. Vallimamod <vma at vallimamod.org> wrote:

> Hi,
>
> Have you considered the use of a distinct ringtone for these calls? You
> can usually set the ringtone for the call with the Alert-Info header.
>
> Even a custom uploaded ringtone that shout out loud: "Attention! VIP!" :)
>
>
> Best Regards,
>
> --
> Valli A. Vallimamod
> SIP Solutions
> vma at sip.solutions
> linkedin.com/in/vallimamod
> .
>
>
> On 6 Jul 2020, at 19:49, Raúl Alexis Betancor Santana <rbetancor at gmail.com>
> wrote:
>
> Yes, exactly that ... XDD
>
> I told the customer to read the display on the phone, but that seems to be
> "too complicated" for their secretary ... XDD
>
> On Mon, Jul 6, 2020 at 3:00 PM Karsten Horsmann <khorsmann at gmail.com>
> wrote:
>
>> Hi,
>>
>> Ah whispering announcement to the target audience like "psst, vip
>> customer calling after the beep".
>>
>> Cheers
>> Karsten
>>
>> Raúl Alexis Betancor Santana <rbetancor at gmail.com> schrieb am So., 5.
>> Juli 2020, 14:28:
>>
>>> Not valid David, I want to play the announcement to THE DESTINATION, not
>>> to the caller, so the callee need to ring, pickup the call, ear the
>>> announcement and then bridge to the caller.
>>>
>>> On Sun, Jul 5, 2020 at 12:00 PM David Villasmil <
>>> david.villasmil.work at gmail.com> wrote:
>>>
>>>> Answer
>>>> Playback
>>>> Bridge
>>>>
>>>>
>>>> Maybe I’m didn’t understand
>>>>
>>>> On Sun, 5 Jul 2020 at 09:24, Raúl Alexis Betancor Santana <
>>>> rbetancor at gmail.com> wrote:
>>>>
>>>>> Is there any sample dialplan to play an announcement to the
>>>>> destination of a call before bridge the call to the caller ?
>>>>>
>>>>> I've been looking at the fifo app, but that required the callee to
>>>>> call a number a be "waiting" ... what I am looking for is to play a record
>>>>> to the callee, then a pause and then bridge the incoming caller.
>>>>>
>>>>> Best regards
>>>>>
>>>>> _________________________________________________________________________
>>>>>
>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>> https://signalwire.com
>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>> services.
>>>>> Build your next product on our scalable cloud platform.
>>>>>
>>>>> Join our online community to chat in real time
>>>>> https://signalwire.community
>>>>>
>>>>> Professional FreeSWITCH Services
>>>>> sales at freeswitch.com
>>>>> https://freeswitch.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> https://freeswitch.com/oss
>>>>> https://freeswitch.org/confluence
>>>>> https://cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> https://freeswitch.com
>>>>
>>>> --
>>>> Regards,
>>>>
>>>> David Villasmil
>>>> email: david.villasmil.work at gmail.com
>>>> phone: +34669448337
>>>>
>>>> _________________________________________________________________________
>>>>
>>>> The FreeSWITCH project is sponsored by SignalWire
>>>> https://signalwire.com
>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>> services.
>>>> Build your next product on our scalable cloud platform.
>>>>
>>>> Join our online community to chat in real time
>>>> https://signalwire.community
>>>>
>>>> Professional FreeSWITCH Services
>>>> sales at freeswitch.com
>>>> https://freeswitch.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> https://freeswitch.com/oss
>>>> https://freeswitch.org/confluence
>>>> https://cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> https://freeswitch.com
>>>
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> https://freeswitch.com
>>
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
>
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com

-- 
Regards,

David Villasmil
email: david.villasmil.work at gmail.com
phone: +34669448337
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