<div><div dir="auto">Oh i like this! The agent wouldn’t have to hear some ring ring + answer + hear the announcement.</div><div dir="auto"><br></div><div dir="auto">He’d get exactly the information they need right on the ring... unless they need like the caller’s name or something...</div></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, 6 Jul 2020 at 21:29, Valli A. Vallimamod <<a href="mailto:vma@vallimamod.org">vma@vallimamod.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style="word-wrap:break-word;line-break:after-white-space">Hi,<div><br></div><div>Have you considered the use of a distinct ringtone for these calls? You can usually set the ringtone for the call with the Alert-Info header. </div><div><br></div><div>Even a custom uploaded ringtone that shout out loud: "Attention! VIP!" :)</div><div><br></div><div><br><div>
<div dir="auto" style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space;color:rgb(0,0,0)"><div dir="auto" style="word-wrap:break-word;line-break:after-white-space"><div style="font-family:Monaco;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb(0,0,0)">Best Regards,</div></div></div></div></div></div><div style="word-wrap:break-word;line-break:after-white-space"><div><div><div dir="auto" style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space;color:rgb(0,0,0)"><div dir="auto" style="word-wrap:break-word;line-break:after-white-space"><div style="font-family:Monaco;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb(0,0,0)"><br>-- <br>Valli A. Vallimamod<br>SIP Solutions<br><a href="mailto:vma@sip.solutions" target="_blank" style="font-family:Monaco">vma@sip.solutions</a><br><a href="http://linkedin.com/in/vallimamod" target="_blank" style="font-family:Monaco">linkedin.com/in/vallimamod</a><br>.<br><br></div></div></div>
</div>


<div><br><blockquote type="cite"><div>On 6 Jul 2020, at 19:49, Raúl Alexis Betancor Santana <<a href="mailto:rbetancor@gmail.com" target="_blank">rbetancor@gmail.com</a>> wrote:</div><br><div><div dir="ltr">Yes, exactly that ... XDD<div><br></div><div>I told the customer to read the display on the phone, but that seems to be "too complicated" for their secretary ... XDD</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 6, 2020 at 3:00 PM Karsten Horsmann <<a href="mailto:khorsmann@gmail.com" target="_blank">khorsmann@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="auto">Hi,<div dir="auto"><br></div><div dir="auto">Ah whispering announcement to the target audience like "psst, vip customer calling after the beep". </div><div dir="auto"><br></div><div dir="auto">Cheers </div><div dir="auto">Karsten </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Raúl Alexis Betancor Santana <<a href="mailto:rbetancor@gmail.com" target="_blank">rbetancor@gmail.com</a>> schrieb am So., 5. Juli 2020, 14:28:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr">Not valid David, I want to play the announcement to THE DESTINATION, not to the caller, so the callee need to ring, pickup the call, ear the announcement and then bridge to the caller.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Jul 5, 2020 at 12:00 PM David Villasmil <<a href="mailto:david.villasmil.work@gmail.com" rel="noreferrer" target="_blank">david.villasmil.work@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div><div dir="auto">Answer</div><div dir="auto">Playback</div><div dir="auto">Bridge</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto">Maybe I’m didn’t understand </div></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, 5 Jul 2020 at 09:24, Raúl Alexis Betancor Santana <<a href="mailto:rbetancor@gmail.com" rel="noreferrer" target="_blank">rbetancor@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr">Is there any sample dialplan to play an announcement to the destination of a call before bridge the call to the caller ?<div><br></div><div>I've been looking at the fifo app, but that required the callee to call a number a be "waiting" ... what I am looking for is to play a record to the callee, then a pause and then bridge the incoming caller.</div><div><br></div><div>Best regards</div></div>
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_________________________________________________________________________<br><br>The FreeSWITCH project is sponsored by SignalWire <a href="https://signalwire.com" target="_blank">https://signalwire.com</a><br>Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.<br>Build your next product on our scalable cloud platform.<br><br>Join our online community to chat in real time <a href="https://signalwire.community" target="_blank">https://signalwire.community</a><br><br>Professional FreeSWITCH Services<br><a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a><br><a href="https://freeswitch.com" target="_blank">https://freeswitch.com</a><br><br>Official FreeSWITCH Sites<br><a href="https://freeswitch.com/oss" target="_blank">https://freeswitch.com/oss</a><br><a href="https://freeswitch.org/confluence" target="_blank">https://freeswitch.org/confluence</a><br><a href="https://cluecon.com" target="_blank">https://cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="https://freeswitch.com" target="_blank">https://freeswitch.com</a></div></blockquote></div><br></div></div>_________________________________________________________________________<br>
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