[Freeswitch-users] Integrating mod_callcenter with mobile app

Jose Fco. Irles Durá josefu at gmail.com
Sat Oct 19 06:42:01 UTC 2019


I have developed in the a past push server with FreeSWITCH (with lua
scripts and events) and it's affordable, but as David says, you must
take out the extension registry from the node where mod_callcenter
runs for simplify the scenario.

Best regards

El sáb., 19 oct. 2019 a las 2:19, David Villasmil
(<david.villasmil.work at gmail.com>) escribió:
>
> I’d recommend kamailio/OpenSIPS for this, many of us have done this but you’d need something like kamailio/OpenSIPS to achieve this. The gist is when a call needs to be sent to that user, you’d put that call “on hold” while sending the push to the called number. The app would get the push and register.
>
> When the called user registers then you’d deliver the call to the user. You’d need transaction, etc for this to work. I didn’t think this is feasible with FS. Maybe it is, but I’ve never heard of it
>
>
> Regards,
>
> David
>
> On Fri, 18 Oct 2019 at 20:22, Alejandro Recarey <ar at cyberfonica.com> wrote:
>>
>> Hi all, thanks for taking the time to read this post.
>>
>> We are trying to integrate mod_callcenter with our mobile app. However, phone apps are put on pause when the phone is locked. This means that mod_callcenter will try the user agent, and find it is not registered, and immediately pass to the next agent.
>>
>> The correct way to get a mobile app to receive an inbound VoIP call is to send a push notification, and then the app will re-register, and the Freeswitch will need to dial the agent again.
>>
>> Ideally, mod_callcenter could send an event whenever it is trying an agent, which would allow us send a push notification if the agent dialled is on a mobile_app. mod_callcenter would also need to wait for the agent to reregister to send the call to that agent again.
>>
>> I have not found a way to do this with mod_callcenter. Is there a way to do this? Or is this sort of functionality ousourced to another server by placing something like kamailio between the FS server and the user?
>>
>> Thanks for the help,
>>
>> Alex
>>
>>
>> _________________________________________________________________________
>>
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>
> --
> Regards,
>
> David Villasmil
> email: david.villasmil.work at gmail.com
> phone: +34669448337
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com



-- 
Jose Fco. Irles Durá



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