[Freeswitch-users] Call_Center announce-sound

[Moshe Rosenberg]

Hi

 this is the XML code that i have in order to play some announce-sound that
says press 1 to leave a message

           <param name="announce-sound"
value="/var/lib/freeswitch/recordings/dp/on_hold_msg.wav"/>
                <param name="announce-frequency" value="30"/>
    <action application="set" data="cc_exit_keys=1"/>


This works great,

the problem if an agent picks up the phone while the  announce-sound  is
palying the system will connect the call however the caller will still hear
the announce sound and will only connect to agent when the sound is done

-- 
Moshe Rosenberg
Tel. 718 633 1444
Cel. 347 678 3993
www.data <http://www.dataday.consulting/>phone.cloud
Moshe at dataphone.cloud
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20190711/98869d2d/attachment-0001.html>