[Freeswitch-users] Transfer fails (does nothing) when receiving REFER message with no user in the Refer-To: URI

Ben Kaufman ben.kaufman at altigen.com
Thu Sep 20 14:54:22 UTC 2018

I had a lot of trouble with the act of opening a ticket.  It’s open now (FS-11401), however any attempt to attach my log files failed.  Additionally, it looks like I’m not able to post an update to the ticket either to explain this.

I have logs for this, but when i attempt to upload them, Jira gives an error that the upload was not successful and that "An internal error has occured.  Please contact your administrator".  The log files are less than 200 KB in size,so it's likely not a size issue.  I also have a log from a Sonus SBC that does process the transfer which could be used as a comparison of the full dialog.

Even when I log into JIRA, it even gives an error:

We've detected a potential problem with JIRA's Dashboard configuration that your administrator can correct. Hide
Dashboard Diagnostics: Mismatched URL Hostname
JIRA is reporting that it is running on the hostname 'freeswitch.org', which does not match the hostname used to run these diagnostics, 'freeswitch.com'. This is known to cause JIRA to construct URLs using the incorrect hostname, which will result in errors in the dashboard, among other issues.
The most common cause of this is the use of a reverse-proxy HTTP server (often Apache or IIS) in front of the application server running JIRA. While this configuration is supported, some additional setup might be necessary in order to ensure that JIRA detects the correct hostname.
The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

  *   Gadgets do not display correctly after upgrade to JIRA 4.0<http://confluence.atlassian.com/display/JIRAKB/Gadgets+do+not+display+correctly+after+upgrade+to+JIRA+4.0>
  *   Integrating JIRA with Apache<http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache>
  *   Integrating JIRA with Apache using SSL<http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache+using+SSL>
If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support<http://support.atlassian.com>.
Detailed Error
Click here to learn more

Ben Kaufman
ben.kaufman at altigen.com<mailto:ben.kaufman at altigen.com>
Cloud Operations Manager
AltiGen Communications, Inc.

From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org> On Behalf Of Brian West
Sent: Wednesday, September 12, 2018 5:15 PM
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] Transfer fails (does nothing) when receiving REFER message with no user in the Refer-To: URI


Thanks for talking to me about this today, can you file a jira with the details of this at freeswitch.org/jira<http://freeswitch.org/jira>?


On Wed, Sep 12, 2018 at 2:15 PM, Michael Jerris <mike at jerris.com<mailto:mike at jerris.com>> wrote:
I’m open to patches that add this functionality.


> On Sep 12, 2018, at 3:08 PM, Ben Kaufman <ben.kaufman at altigen.com<mailto:ben.kaufman at altigen.com>> wrote:
> It's possibly the orgid.  There's also a Referred-By: header that contains a large amount of encoded (or encrypted?  It's not base 64)  data:
> REFERRED-BY: <sip:sip.pstnhub.microsoft.com:5061;x-m=8:orgid:f4a7fd03-1c14-454b-b910-2e20b20b2ab7;x-t=a3217d98-07a6-45fc-8c9c-ce427f5ed8ac;x-a=qfNyIy1nfSvIYN63RNEJ1hXKpiLor84ceFqs6iAWusN3wcw5S5tDDiugmb%2b9hOLxcObLtp6oAUPkCDqTCPAGfQtCqvbDlTpTSG7YZHZCSuhvMUB%2fwYVDmbkR1COvm72MtszpjCwwBwkNFxRtJB0hsdiprRrQbvZylULQpIcLQKCxPO8U6Rah7XKM1B8hnJGC66ok3gh9yy0J0q3vCKVwC6w7yhz5PxUVswSkhjqvnXq1MRlF4hTfCIP%2f%2bz34EOQwEowWwXJftnYQkSd1K3tjT5i9VdmiZLg%2bgP0znqk%2fQadRE6QdwuABe9oSALATtl808KuviwbZG7fftIeUi4xsrVkO%2bNfwUseeK9YZ8mxUFd2oStRaGVo4ualIZztAti5rEc179dPnw6vpdZbyZMBGmYOjYB%2bN4AbzQsgXGiTMl%2b5Ujqjozeb0L2%2bx7VAoDdkfa%2buGhkFlLi%2buu3r0gEZo7vdxa44FJYyZFrRRGES1PFgkIB0egbG6HBewkI0ucggNKBlzC4r4fjD8IZVE%2bmovyD95sAehns%2bEuhXsBFek8JXI2vnVlYIYyCLNdcFTq9jyUomMze7%2bNK86UX6W6a75x20srK1f0qERu0VN2%2bVVV4P2CQuXWiyIve%2b82CEzN9T4oO8m0ZgIB3s%2fIK%2boZRDTVWZD1FJ6AdBIS8S7qi1kTmVZds45Sh97vzKHnhETYxe3XMRn78SOP9oYJgyfr814CfTC0EwQzZ8jdjVa0HsXIDu6OsT7fOAwtbdTDovntt9J>
> I have a Sonus box that does handle the REFER in a manner where the INVITE to establish with this header, as well as the aforementioned x-m-8:orgid:.... parameter in the rURI, but I think carrying things over like that could be done in the dialplan (I think).  At this point, it doesn't enter the dialplan.

Professional FreeSWITCH Services
sales at freeswitch.com<mailto:sales at freeswitch.com>

Official FreeSWITCH Sites

FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org<mailto:FreeSWITCH-users at lists.freeswitch.org>

[Image removed by sender.]

Brian West | Co-founder and Developer

Need Commercial support? email sales at freeswitch.com<mailto:sales at freeswitch.com>

FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>

Email: brian at freeswitch.com<mailto:brian at freeswitch.com>

Mobile: 918-424-9378

Website: https://www.FreeSWITCH.com<https://www.freeswitch.com/>

[Image removed by sender. https://www.facebook.com/signalwireinc?src=email]<https://www.facebook.com/freeswitch>[Image removed by sender. https://twitter.com/freeswitch]<https://twitter.com/freeswitch>
The information contained in this electronic message and any attachments
to this message are intended for the exclusive use of the addressee(s)
and may contain confidential or privileged information. If you are not
the intended recipient, or the person responsible for delivering the
e-mail to the intended recipient, be advised you have received this
message in error and that any use, dissemination, forwarding, printing,
or copying is strictly prohibited. Please notify AltiGen Communications 
immediately at either (888)258-4436 or via email to
administrator at altigen.com, and destroy all copies of this message and any
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20180920/df12942c/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 596 bytes
Desc: image001.jpg
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20180920/df12942c/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 350 bytes
Desc: image002.jpg
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20180920/df12942c/attachment-0003.jpg>

More information about the FreeSWITCH-users mailing list