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<p class="MsoNormal">I had a lot of trouble with the act of opening a ticket. It’s open now (FS-11401), however any attempt to attach my log files failed. Additionally, it looks like I’m not able to post an update to the ticket either to explain this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have logs for this, but when i attempt to upload them, Jira gives an error that the upload was not successful and that "An internal error has occured. Please contact your administrator". The log files are less than 200 KB in size,so
it's likely not a size issue. I also have a log from a Sonus SBC that does process the transfer which could be used as a comparison of the full dialog.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Even when I log into JIRA, it even gives an error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We've detected a potential problem with JIRA's Dashboard configuration that your administrator can correct. Hide
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt">Dashboard Diagnostics: Mismatched URL Hostname<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">JIRA is reporting that it is running on the hostname 'freeswitch.org', which does not match the hostname used to run these diagnostics, 'freeswitch.com'. This is known to cause
JIRA to construct URLs using the incorrect hostname, which will result in errors in the dashboard, among other issues.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The most common cause of this is the use of a reverse-proxy HTTP server (often Apache or IIS) in front of the application server running JIRA. While this configuration is supported,
some additional setup might be necessary in order to ensure that JIRA detects the correct hostname.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:
<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<a href="http://confluence.atlassian.com/display/JIRAKB/Gadgets+do+not+display+correctly+after+upgrade+to+JIRA+4.0">Gadgets do not display correctly after upgrade to JIRA 4.0</a><o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<a href="http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache">Integrating JIRA with Apache</a><o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<a href="http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache+using+SSL">Integrating JIRA with Apache using SSL</a><o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If you believe this diagnosis is in error, or you have any other questions, please contact
<a href="http://support.atlassian.com">Atlassian Support</a>. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt">Detailed Error<o:p></o:p></span></b></p>
<p class="MsoNormal">Click here to learn more<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ben Kaufman<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:ben.kaufman@altigen.com"><span style="color:#0563C1">ben.kaufman@altigen.com</span></a><o:p></o:p></p>
<p class="MsoNormal">Cloud Operations Manager<o:p></o:p></p>
<p class="MsoNormal">AltiGen Communications, Inc.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>
<b>On Behalf Of </b>Brian West<br>
<b>Sent:</b> Wednesday, September 12, 2018 5:15 PM<br>
<b>To:</b> FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org><br>
<b>Subject:</b> Re: [Freeswitch-users] Transfer fails (does nothing) when receiving REFER message with no user in the Refer-To: URI<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ben,<o:p></o:p></p>
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<p class="MsoNormal">Thanks for talking to me about this today, can you file a jira with the details of this at
<a href="http://freeswitch.org/jira">freeswitch.org/jira</a>?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">/b<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Sep 12, 2018 at 2:15 PM, Michael Jerris <<a href="mailto:mike@jerris.com" target="_blank">mike@jerris.com</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<p class="MsoNormal" style="margin-bottom:12.0pt">I’m open to patches that add this functionality.<br>
<br>
Mike<br>
<br>
<span class="im">> On Sep 12, 2018, at 3:08 PM, Ben Kaufman <<a href="mailto:ben.kaufman@altigen.com">ben.kaufman@altigen.com</a>> wrote:</span><br>
<span class="im">> </span><br>
<span class="im">> It's possibly the orgid. There's also a Referred-By: header that contains a large amount of encoded (or encrypted? It's not base 64) data:</span><br>
<span class="im">> </span><br>
<span class="im">> REFERRED-BY: <sip:sip.pstnhub.microsoft.com:5061;x-m=8:orgid:f4a7fd03-1c14-454b-b910-2e20b20b2ab7;x-t=a3217d98-07a6-45fc-8c9c-ce427f5ed8ac;x-a=qfNyIy1nfSvIYN63RNEJ1hXKpiLor84ceFqs6iAWusN3wcw5S5tDDiugmb%2b9hOLxcObLtp6oAUPkCDqTCPAGfQtCqvbDlTpTSG7YZHZCSuhvMUB%2fwYVDmbkR1COvm72MtszpjCwwBwkNFxRtJB0hsdiprRrQbvZylULQpIcLQKCxPO8U6Rah7XKM1B8hnJGC66ok3gh9yy0J0q3vCKVwC6w7yhz5PxUVswSkhjqvnXq1MRlF4hTfCIP%2f%2bz34EOQwEowWwXJftnYQkSd1K3tjT5i9VdmiZLg%2bgP0znqk%2fQadRE6QdwuABe9oSALATtl808KuviwbZG7fftIeUi4xsrVkO%2bNfwUseeK9YZ8mxUFd2oStRaGVo4ualIZztAti5rEc179dPnw6vpdZbyZMBGmYOjYB%2bN4AbzQsgXGiTMl%2b5Ujqjozeb0L2%2bx7VAoDdkfa%2buGhkFlLi%2buu3r0gEZo7vdxa44FJYyZFrRRGES1PFgkIB0egbG6HBewkI0ucggNKBlzC4r4fjD8IZVE%2bmovyD95sAehns%2bEuhXsBFek8JXI2vnVlYIYyCLNdcFTq9jyUomMze7%2bNK86UX6W6a75x20srK1f0qERu0VN2%2bVVV4P2CQuXWiyIve%2b82CEzN9T4oO8m0ZgIB3s%2fIK%2boZRDTVWZD1FJ6AdBIS8S7qi1kTmVZds45Sh97vzKHnhETYxe3XMRn78SOP9oYJgyfr814CfTC0EwQzZ8jdjVa0HsXIDu6OsT7fOAwtbdTDovntt9J></span><br>
<span class="im">> </span><br>
<span class="im">> </span><br>
<span class="im">> I have a Sonus box that does handle the REFER in a manner where the INVITE to establish with this header, as well as the aforementioned x-m-8:orgid:.... parameter in the rURI, but I think carrying things over like that could be done in the
dialplan (I think). At this point, it doesn't enter the dialplan. </span><br>
<span class="im">> </span><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">_________________________________________________________________________<br>
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<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:4.5pt;margin-bottom:.0001pt">
<span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Brian West | Co-founder and Developer</span><span style="font-size:9.5pt"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:4.5pt;margin-bottom:.0001pt">
<span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Need Commercial support? email
<a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </span>
<span style="font-size:9.5pt"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:4.5pt;margin-bottom:.0001pt">
<span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">FreeSWITCH Solutions |
<a href="https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g" target="_blank">
<span style="color:#1155CC">17345 Civic Drive #2531 Brookfield, WI 53045</span></a></span><span style="font-size:9.5pt"><o:p></o:p></span></p>
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<span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Email: </span>
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