[Freeswitch-users] Conference auto-outcall to a callcenter number with verto agents

Adridan Tudor tudor.gabriell at gmail.com
Tue Apr 3 08:51:22 UTC 2018

Hello again,

Seems like neither:
- bgapi originate 
{origination_uuid=${create_uuid}}sofia/internal/799 at domain 
- conference conf-303 dial {originate_timeout=30}sofia/internal/799 at domain
work. The conference is working but the verto communicator agents are 
not invited to join the livearray.

For test purposes I tried this commands and the 
conference_set_auto_outcall using sofia/internal/{user}@domain. Where 
user is a verto_contact. Same result.

Is there any workaround to make this work? I there a way to send 
conference-liveArray-join from FS to verto communicator?


On 01-Apr-18 9:20 PM, tudor.gabriell at gmail.com (Adridan Tudor) wrote:
> Hello,
> The outcall works and agents join the conference but the verto communicator
> agents don't see the other participants. mod_verto is not sending the
> conference-liveArray-join verto.event to the agents. If I auto-outcall
> directly the agents with (user/xxx@${domain}) everything works.
> My setup is like this:
> <action application="conference_set_auto_outcall"
> data="{conference_member_flags=moderator}sofia/internal/799@${domain}"/>
> <action application="conference"
> data="conf-${caller_id_number}@video-mcu-stereo"/>
> video-mcu-stereo profile has:
> <param name="conference-flags"
> value="video-floor-only|rfc-4579|minimize-video-encoding|livearray-json-status|json-events|livearray-sync"/>
> <extension name="my_callcenter">
>    <condition field="destination_number" expression="799">
>      <action application="set" data="hangup_after_bridge=true"/>
>      <action application="set" data="continue_on_fail=true"/>
>      <action application="set" data="originate_continue_on_timeout=true"/>
>      <action application="set" data="call_timeout=15"/>
>      <action application="callcenter" data="my_callcenter at x.x.x.x"/>
>    </condition>
> </extension>
> in directory/default.xml I have:
> <param name="jsonrpc-allowed-methods" value="verto"/>
> <param name="jsonrpc-allowed-event-channels"
> value="demo,conference,presence,conference-liveArray,conference-mod"/>
> Any help is highly appreciated!
> Thanks,
> Tudor
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