[Freeswitch-users] When calling out , freeswitch doesn't get DTMF ?

Wed Jun 14 16:41:30 UTC 2017

I do this on a daily basis, originate and send to an ivr to get dtmf
digits, no issues ever found...
On Wed, Jun 14, 2017 at 6:36 PM admin <admin at tedssupply.com> wrote:

> I don't mean to hijack the OP concern with my problem, I just wanted to
> reinforce I have seen this problem.  And the problem is that the call
> originated through FS appears not to send user entered DTMF to the
> receiving phone.  Let's help chenyzhi and then I'll take a turn.
>
> - James
>
> >>> Giovanni Maruzzelli <gmaruzz at gmail.com> 6/14/2017 03:53 AM >>>
>
> Never heard such problems
>
>
> Please pastebin your dialplan, your SIP profile, and the complete, since
> beginning to end, unedited, debug output of console when receiving a call
> which does not get DTMFs
>
>
>
>
> sent from mobile
> cell: +39 347 266 56 18
> Giovanni Maruzzelli
> OpenTelecom.IT
>
>
> On Jun 13, 2017 23:07, "admin" <admin at tedssupply.com> wrote:
>
>> I am encountering the same issue. I am using an ESL call to api
>> originate, with little else except getting in and out of the port, and the
>> caller DTMF is failing to reach the called number. The called number auto
>> answer attendant does not respond to DTMF, and a call to a test phone
>> confirms no DTMF. This is a new upgrade from 1.2 to 1.6 and I don't know if
>> this was an issue in 1.2, but my users never complained before 1.6 upgrade.
>> Ideas?...
>>
>>
>>
>> >>> chenyzhi <eastour at 163.com> 06/13/17 3:32 PM >>>
>>
>> It's a one leg call .there is no b-leg.
>>
>>
>> please make a test on your freeswitch box .
>>
>>
>> just type the command "originate user/1001 5000" on the freeswitch
>> console to see if your freeswitch instance can detect dtmf input.
>>
>>
>>
>>
>>
>>
>>
>>
>> At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <
>> luis.daniel.lucio at gmail.com> wrote:
>>
>> check if you have transcoding, and if you do, check that dftm type-codec
>> on leg b are compatible.
>>
>>
>> --
>>
>> Luis Daniel Lucio Quiroz
>> CISSP, CISM, CISA
>> Linux, VoIP and much more fun
>> www.okay.com.mx
>>
>> Need LCR? Check out LCR for FusionPBX with FreeSWITCH
>> Need Billing? Check out Billing for FusionPBX with FreeSWITCH
>>
>>
>> On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <eastour at 163.com> wrote:
>>
>>> I don't think It's the DTMF type , because when I dial 5000 from x-lite
>>> (which has registered to freeswitch as 1001) ,I can hear the voice and if I
>>> press any dtmf on x-lite, freeswitch can recieve the dtmfs. This means that
>>> the DTMF type is correct ,otherwise freeswitch coudn't have received the
>>> dtmfs;
>>>
>>>
>>> when I enter the command "originate user/1001 5000" at the freeswitch
>>> console , my xlite will ring ,and I answered ,I can hear the voice ,I press
>>> some dtmf,but freeswitch can NOT receive any dtmf. really weird.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <gmaruzz at gmail.com> wrote:
>>>
>>> you need to check the DTMF type, you probably are using the wrong one
>>> (info-inband-rfc2833), and for some reason they are not negotiated
>>>
>>>
>>> On 12 June 2017 at 02:32, chenyzhi <eastour at 163.com> wrote:
>>>
>>>> I have read the logs ,but I didn't find any difference.
>>>>
>>>>
>>>> Please make a test to see if this happens in your box.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> At 2017-06-10 06:49:34, "David Villasmil" <
>>>> david.villasmil.work at gmail.com> wrote:
>>>>
>>>> Have you looked at the log? Bump the logging up and see what shows
>>>> up... what you're seeing is very weird
>>>>
>>>> David
>>>>
>>>> On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <eastour at 163.com> wrote:
>>>>
>>>>> Hi
>>>>>
>>>>>
>>>>> call 5000 from x-lite , you can hear the IVR voice and if you press
>>>>> dtmf keys , freeswitch can receive the dtmf keys .
>>>>>
>>>>>
>>>>> but , if you enter the command "originate user/1001 5000" , x-lite
>>>>> will ring ,answer it ,you can hear the IVR voice , press some keys ,the
>>>>> freeswitch can NOT receive any dtmf ,
>>>>>
>>>>>
>>>>> why?
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>>
>>>
>>> Sincerely,
>>>
>>> Giovanni Maruzzelli
>>> OpenTelecom.IT
>>> cell: +39 347 266 56 18
>>>
>>>
>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
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