I do this on a daily basis, originate and send to an ivr to get dtmf digits, no issues ever found...<br><div class="gmail_quote"><div dir="ltr">On Wed, Jun 14, 2017 at 6:36 PM admin <<a href="mailto:admin@tedssupply.com">admin@tedssupply.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="margin-right:4px;font-variant:normal;margin-bottom:1px;line-height:normal;margin-top:4px;margin-left:4px">
<p style="margin-bottom:0;margin-top:0">
<font size="3" face="Lucida Grande">I don't mean to hijack the OP concern with my problem, I just wanted to reinforce I have seen this problem. And the problem is that the call originated through FS appears not to send user entered DTMF to the receiving phone. Let's help chenyzhi and then I'll take a turn.</font> </p>
<br>
<p style="margin-bottom:0;margin-top:0">
<font size="3" face="Lucida Grande">- James</font><br><br>>>> Giovanni Maruzzelli <<a href="mailto:gmaruzz@gmail.com" target="_blank">gmaruzz@gmail.com</a>> 6/14/2017 03:53 AM >>><br> </p></div><div style="margin-right:4px;font-variant:normal;margin-bottom:1px;line-height:normal;margin-top:4px;margin-left:4px">
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
Never heard such problems </p>
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
Please pastebin your dialplan, your SIP profile, and the complete, since beginning to end, unedited, debug output of console when receiving a call which does not get DTMFs </p>
</div>
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div dir="auto">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div dir="auto" data-smartmail="gmail_signature">
<p style="margin-bottom:0;margin-top:0">
sent from mobile<br>cell: +39 347 266 56 18<br>Giovanni Maruzzelli<br>OpenTelecom.IT </p>
</div>
</div>
</div>
<div class="gmail_extra">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div class="gmail_quote">
<p style="margin-bottom:0;margin-top:0">
On Jun 13, 2017 23:07, "admin" <<a href="mailto:admin@tedssupply.com" target="_blank">admin@tedssupply.com</a>> wrote:<br type="attribution"> </p>
<blockquote style="border-left:1px #ccc solid;margin-right:0;margin-bottom:0;margin-top:0;padding-left:0;margin-left:0" class="gmail_quote">
<div style="font-family:Helvetica,Arial,sans-serif;font-size:13px">
<div id="m_701960330294070142m_-2491462939124944964GroupWiseSection_1497387683000_admin@tedssupply.com_8C5943800DB20000904E4477ADACB017_" class="m_701960330294070142m_-2491462939124944964GroupWiseMessageBody">
<div>
<p style="margin-bottom:0;margin-top:0">
I am encountering the same issue. I am using an ESL call to api originate, with little else except getting in and out of the port, and the caller DTMF is failing to reach the called number. The called number auto answer attendant does not respond to DTMF, and a call to a test phone confirms no DTMF. This is a new upgrade from 1.2 to 1.6 and I don't know if this was an issue in 1.2, but my users never complained before 1.6 upgrade. Ideas?... </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<span class="m_701960330294070142m_-2491462939124944964GroupwiseReplyHeader"><br>
<br>
>>> chenyzhi <<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>> 06/13/17 3:32 PM >>><br></span> </p>
<div style="color:#000000;font-family:Arial;line-height:1.7;font-size:14px">
<div>
<p style="margin-bottom:0;margin-top:0">
It's a one leg call .there is no b-leg. </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div>
<p style="margin-bottom:0;margin-top:0">
please make a test on your freeswitch box . </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div>
<p style="margin-bottom:0;margin-top:0">
just type the command "originate user/1001 5000" on the freeswitch console to see if your freeswitch instance can detect dtmf input. </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
<br>
<br>
</p>
<div>
<br>
</div>
<div id="m_701960330294070142m_-2491462939124944964divNeteaseMailCard">
<br>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <<a href="mailto:luis.daniel.lucio@gmail.com" target="_blank">luis.daniel.lucio@gmail.com</a>> wrote:<br> </p>
<blockquote style="border-left:rgb(204,204,204) 1.0px solid;margin-right:0.0px;margin-bottom:0.0px;margin-top:0.0px;padding-left:0;margin-left:0" id="m_701960330294070142m_-2491462939124944964isReplyContent">
<div dir="ltr">
<p style="margin-bottom:0;margin-top:0">
check if you have transcoding, and if you do, check that dftm type-codec on leg b are compatible. </p>
</div>
<div class="gmail_extra">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div>
<div data-smartmail="gmail_signature" class="m_701960330294070142m_-2491462939124944964gmail_signature">
<div dir="ltr">
<div>
<p style="margin-bottom:0;margin-top:0">
-- </p>
</div>
<div>
<p style="margin-bottom:0;margin-top:0">
Luis Daniel Lucio Quiroz<br>CISSP, CISM, CISA<br>Linux, VoIP and much more fun<br><a href="http://www.okay.com.mx" target="_blank">www.okay.com.mx</a><br><br>Need LCR? Check out LCR for FusionPBX with FreeSWITCH<br>Need Billing? Check out Billing for FusionPBX with FreeSWITCH </p>
</div>
</div>
</div>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div class="gmail_quote">
<p style="margin-bottom:0;margin-top:0">
On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <span><<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>></span> wrote:<br> </p>
<blockquote style="border-left:1.0px rgb(204,204,204) solid;margin-right:0;margin-bottom:0;margin-top:0;padding-left:0;margin-left:0" class="gmail_quote">
<div style="color:#000000;font-family:Arial;line-height:1.7;font-size:14px">
<div>
<p style="margin-bottom:0;margin-top:0">
I don't think It's the DTMF type , because when I dial 5000 from x-lite (which has registered to freeswitch as 1001) ,I can hear the voice and if I press any dtmf on x-lite, freeswitch can recieve the dtmfs. This means that the DTMF type is correct ,otherwise freeswitch coudn't have received the dtmfs; </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div>
<p style="margin-bottom:0;margin-top:0">
when I enter the command "originate user/1001 5000" at the freeswitch console , my xlite will ring ,and I answered ,I can hear the voice ,I press some dtmf,but freeswitch can NOT receive any dtmf. really weird. </p>
</div>
<div>
<div class="m_701960330294070142m_-2491462939124944964h5">
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
<br>
<br>
</p>
<div>
<br>
</div>
<div id="m_701960330294070142m_-2491462939124944964m_3579896831590969198divNeteaseMailCard">
<br>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <<a href="mailto:gmaruzz@gmail.com" target="_blank">gmaruzz@gmail.com</a>> wrote:<br> </p>
<blockquote style="border-left:rgb(204,204,204) 1.0px solid;margin-right:0.0px;margin-bottom:0.0px;margin-top:0.0px;padding-left:0;margin-left:0" id="m_701960330294070142m_-2491462939124944964m_3579896831590969198isReplyContent">
<div dir="ltr">
<p style="margin-bottom:0;margin-top:0">
you need to check the DTMF type, you probably are using the wrong one (info-inband-rfc2833), and for some reason they are not negotiated<br> </p>
<div class="gmail_extra">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div class="gmail_quote">
<p style="margin-bottom:0;margin-top:0">
On 12 June 2017 at 02:32, chenyzhi <span><<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>></span> wrote:<br> </p>
<blockquote style="border-left:1.0px rgb(204,204,204) solid;margin-right:0;margin-bottom:0;margin-top:0;padding-left:0;margin-left:0" class="gmail_quote">
<div style="color:#000000;font-family:Arial;line-height:1.7;font-size:14px">
<div>
<p style="margin-bottom:0;margin-top:0">
I have read the logs ,but I didn't find any difference. </p>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
<div>
<p style="margin-bottom:0;margin-top:0">
Please make a test to see if this happens in your box. </p>
</div>
<div>
<div class="m_701960330294070142m_-2491462939124944964m_3579896831590969198m_-3325907571588291118h5">
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
<br>
<br>
</p>
<div>
<br>
</div>
<div id="m_701960330294070142m_-2491462939124944964m_3579896831590969198m_-3325907571588291118m_-1631917575087001414divNeteaseMailCard">
<br>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
At 2017-06-10 06:49:34, "David Villasmil" <<a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a>> wrote:<br> </p>
<blockquote style="border-left:rgb(204,204,204) 1.0px solid;margin-right:0.0px;margin-bottom:0.0px;margin-top:0.0px;padding-left:0;margin-left:0" id="m_701960330294070142m_-2491462939124944964m_3579896831590969198m_-3325907571588291118m_-1631917575087001414isReplyContent">
<p style="margin-bottom:0;margin-top:0">
Have you looked at the log? Bump the logging up and see what shows up... what you're seeing is very weird<br><br>David<br> </p>
<div class="gmail_quote">
<div dir="ltr">
<p style="margin-bottom:0;margin-top:0">
On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <<a href="mailto:eastour@163.com" target="_blank">eastour@163.com</a>> wrote:<br> </p>
</div>
<blockquote style="border-left:1.0px rgb(204,204,204) solid;margin-right:0;margin-bottom:0;margin-top:0;padding-left:0;margin-left:0" class="gmail_quote">
<div style="color:#000000;font-family:Arial;line-height:1.7;font-size:14px">
<blockquote style="border-left:rgb(204,204,204) 1.0px solid;margin-right:0.0px;margin-bottom:0.0px;margin-top:0.0px;padding-left:0;margin-left:0" id="m_701960330294070142m_-2491462939124944964m_3579896831590969198m_-3325907571588291118m_-1631917575087001414m_-4483901826646281962isReplyContent">
<div style="color:black">
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
Hi </p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
call 5000 from x-lite , you can hear the IVR voice and if you press dtmf keys , freeswitch can receive the dtmf keys . </p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
but , if you enter the command "originate user/1001 5000" , x-lite will ring ,answer it ,you can hear the IVR voice , press some keys ,the freeswitch can NOT receive any dtmf , </p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
<div style="color:black">
<p style="margin-bottom:0;margin-top:0">
why? </p>
</div>
</div>
</blockquote>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
</p>
<br>
<p style="margin-bottom:0;margin-top:0">
_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a> </p>
</blockquote>
</div>
</blockquote>
</div>
</div>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
</p>
<br>
<p style="margin-bottom:0;margin-top:0">
<br>
_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> </p>
</blockquote>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
<br>
--<br> </p>
<div data-smartmail="gmail_signature" class="m_701960330294070142m_-2491462939124944964m_3579896831590969198gmail_signature">
<div dir="ltr">
<div>
<p style="margin-bottom:0;margin-top:0">
<span><br>
Sincerely,<br><font color="#888888"><br style="color:#888888">Giovanni Maruzzelli<br style="color:#888888">OpenTelecom.IT</font><br>cell: +39 347 266 56 18<font color="#888888"><br style="color:#888888"></font></span> </p>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
</p>
<br>
<p style="margin-bottom:0;margin-top:0">
<br>
_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> </p>
</blockquote>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
</p>
</div>
</blockquote>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
<br>
</p>
<br>
</div>
</div>
<p style="margin-bottom:0;margin-top:0">
<br>
_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br><a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br><a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
</p>
</blockquote>
</div>
</div>
</div>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a></blockquote></div>