[Freeswitch-users] Conference Call drops

Benjamin Cropley benjamin.cropley at gmail.com
Wed Sep 7 15:55:55 MSD 2016


I would look at a SIP trace first and try to better understand how the
calls are dropping

eg..

1. Does the caller suddenly stop sending audio, but no SIP packet to
indicate the end of the session. Therefore FreeSWITCH would time out (on
receipt of no audio) and terminate.
2. Does the caller or FreeSWITCH send a termination (in the form of a BYE)
to the other party? If this is the case, look at the logs for something
that provoked it.

Good luck,
Ben

On Mon, Sep 5, 2016 at 11:48 AM, Deepika Yadav <deepikay at iiitd.ac.in> wrote:

> Hi ,
>
> I am using conference call service of Freeswitch over ESL with 21- 22
> members over GSM for around 1 hour. One problem that I am facing is
> frequent call drops of the connected callers.
>
> My program has a logic of redialing a caller in case of disconnection, if
> the caller is not reachable due to some reason the redial happens three
> times. I am maintaining sufficient balance to keep 22 channels in parallel
> and also for the duration of calls.
>
> One thing that I am observing which I am not sure to be the cause is when
> I increased the redial trial to five times, the frequency of call drops
> increased.
>
> Is the dialing attempt count should be taken care for the balance
> maintenance or there is some other cause ?
>
> The Freeswitch logs are of type - CALL REJECTED, USER BUSY
>
> Regards,
> Deepika
>
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-- 
All the best,
Ben Cropley
07539 366 905
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