[Freeswitch-users] Audio skip issue with simultaneous ringing

[Ashwin Jain]

Hi Michael,

Can you please confirm that it is the freeswitch issue and not our
configuration issue? That would be of really great help.

On Tue, Jun 21, 2016 at 1:46 AM, Ashwin Jain <ashwinrkjain at gmail.com> wrote:

> Sure. We can update to the latest version. Can you confirm if this is the
> issue, or is it some setup/configuration issue with our system?
>
> On Mon, Jun 20, 2016 at 9:04 PM, Michael Jerris <mike at jerris.com> wrote:
>
>> You are using older versions, I would first check if we have fixed this
>> by testing the latest releases.  1.4 is only receiving critical security
>> releases now and would not receive a fix if we found a problem.
>>
>> On Saturday, June 18, 2016, Ashwin Jain <ashwinrkjain at gmail.com> wrote:
>>
>>> Hi all,
>>>
>>> We are running Freeswitch version 1.4.26. We are facing a major problem
>>> related to audio skip with simultaneous ringing. In one flow we are ringing
>>> around 5 agents at the same time. Whenever agent 1 (any one of the agent)
>>> picks up the call, other legs (to other agents) gets a hangup event. Due to
>>> this, hangup event to all the other agent "CALL_ANSWER" event on the other
>>> side gets delayed by around 2-3 seconds and generally caller missed the
>>> first word from the agent.
>>>
>>> Event 1: Call Answered by agent 1
>>> Event 2: Hangup for agent 2 (due to LOSE_RACE)
>>> Event 3: Hangup for agent 3 (due to LOSE_RACE)
>>> Event 4: Hangup for agent 4 (due to LOSE_RACE)
>>> Event 5: Hangup for agent 5 (due to LOSE_RACE)
>>> Event 6: Call answered to caller
>>>
>>> Time different between Event 1 and Event 6 is about 2-3 seconds.
>>> Any help would be really really helpful
>>>
>>> --
>>> Thanks and Regards,
>>> Ashwin Jain
>>>
>>
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>
>
>
> --
>
> *Ashwin Jain*
>


-- 

*Ashwin Jain*
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