<div dir="ltr">Hi Michael,<div><br></div><div>Can you please confirm that it is the freeswitch issue and not our configuration issue? That would be of really great help.</div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 21, 2016 at 1:46 AM, Ashwin Jain <span dir="ltr"><<a href="mailto:ashwinrkjain@gmail.com" target="_blank">ashwinrkjain@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Sure. We can update to the latest version. Can you confirm if this is the issue, or is it some setup/configuration issue with our system?</div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="h5">On Mon, Jun 20, 2016 at 9:04 PM, Michael Jerris <span dir="ltr"><<a href="mailto:mike@jerris.com" target="_blank">mike@jerris.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">You are using older versions, I would first check if we have fixed this by testing the latest releases. 1.4 is only receiving critical security releases now and would not receive a fix if we found a problem.<div><div><span></span><div><br>On Saturday, June 18, 2016, Ashwin Jain <<a href="mailto:ashwinrkjain@gmail.com" target="_blank">ashwinrkjain@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi all,<div><br></div><div>We are running Freeswitch version 1.4.26. We are facing a major problem related to audio skip with simultaneous ringing. In one flow we are ringing around 5 agents at the same time. Whenever agent 1 (any one of the agent) picks up the call, other legs (to other agents) gets a hangup event. Due to this, hangup event to all the other agent "CALL_ANSWER" event on the other side gets delayed by around 2-3 seconds and generally caller missed the first word from the agent.</div><div><br></div><div>Event 1: Call Answered by agent 1</div><div>Event 2: Hangup for agent 2 (due to LOSE_RACE)</div><div>Event 3: Hangup for agent 3 (due to LOSE_RACE)</div><div>Event 4: Hangup for agent 4 (due to LOSE_RACE)</div><div>Event 5: Hangup for agent 5 (due to LOSE_RACE)</div><div>Event 6: Call answered to caller</div><div><br clear="all"><div>Time different between Event 1 and Event 6 is about 2-3 seconds.</div><div>Any help would be really really helpful</div><div><br></div>-- <div>Thanks and Regards,</div><div>Ashwin Jain
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<p><span><b>Ashwin Jain</b></span><span><b> </b></span></p></div></div></div></div></span></div></blockquote></div><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr">
<p><span><b>Ashwin Jain</b></span><span><b> </b><br></span></p></div></div></div>
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