[Freeswitch-users] mod_callcenter timeouts and on break

Kamil Nigmatullin kamil.nigmatullin at gmail.com
Mon Sep 14 21:41:59 MSD 2015


Hello everybody,

Could anybody help me understand the following thing. When agent didn't
answer, lets say 3 times, system changes its status to "On break". Is there
any timer that sends agent back to status "Available" or should it be done
manually only?

Thank you

-- 
Kamil Nigmatullin
Tel: 77272323748
mob: 7 (707) 2517003
Skype: kamil.nigmatullin
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